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Dave O'Rourke (Camtasia Studio Lead Developer) May 01, 2012 13:05

Camtasia Studio support of MP4, SWF, and FLV file formats

We want to take this opportunity to explain current video technology trends, the benefits of using MP4 files, and why Camtasia Studio will no longer support producing FLV or SWF files in future releases.

Use MP4 to share your videos with anyone, anywhere, on nearly any device!

Here at TechSmith, we are continuously revising and updating our products to help our customers succeed in today’s fast-paced, technology-driven environment.

With the rise of mobile video, the MP4’s ability to be shared easily and play across devices has helped it become the top video file format in the video industry today.

What makes MP4 the best file format for Camtasia Studio and you?


  • MP4 files provide high quality video with compression that creates small file sizes for quick-and-easy sharing!

  • Video hosting sites such as Screencast.com, Vimeo, YouTube, and iTunes play videos using MP4 files.

  • Many distribution platforms, like Screencast.com, Vimeo, and Apple’s iTunes store list MP4 as their preferred file format.

  • All major web browsers now support MP4 playback.



Why is using MP4 files instead of FLV or SWF files for your Camtasia Studio videos a better option?


  • Camtasia Studio and Screencast.com will not support producing FLV or SWF file types in the future.

  • FLV files are rarely served up by video hosting services anymore, and many distribution platforms, like Vimeo and Apple’s iTunes store no longer support the FLV format.

  • FLV content on websites is not available on many mobile devices.

  • SWF files can cause viewers’ machines to use a lot of resources to load and play the files.

  • FLV or SWF files typically create large file sizes that are much harder to share than MP4 and lack playback ability on many mobile devices.



For video that can be viewed by anyone, anywhere, on the greatest number of devices, the MP4 format has become the latest standard in video. That is why we strongly recommend the use of MP4 for your Camtasia Studio videos.

NOTE: If you are creating videos using the default settings in Camtasia 7, you are already producing MP4 videos and do not need to do anything differently!



Not sure how to produce or share a MP4 Video with Camtasia Studio? Find out!

Want more information on the benefits of using MP4 files instead of FLV files? Learn more.

Why is SWF not actually a video format? Learn more.

Reply
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  • Scott
    Will the free Jing tool continue to output only SWF files?
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  • garnetgarden
    When will you stop supporting FLV in the future, in a month, a year?
    • Mike Curtis (User Assistance) May 01, 2012 20:31
      Hi, the next release of Camtasia Studio will not support FLV output, but you can always create FLV videos with current versions of Camtasia Studio. Also, Screencast.com will still allow you to play FLV videos. Camtasia Studio 8 is still in active development, so it's hard to share a date. We mostly wanted to be proactive with this information and try to clear up any potential misunderstanding. We will still support FLV (from Camtasia 7 and prior) and we will still support FLV on Screencast.com. The key is that we will no longer allow the production of FLV or SWF video with the advent of Camtasia Studio 8.
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  • Jeno
    from what i've seen, mp4's tend to be bigger
    flv's are best for compression and maintaining quality
    i had to convert many flv's to avi so i could edit them in camtasia studio

    converting to wmv/mp4 would make files much larger in some cases

    a 220mb video in flv format would be come an 800mb video after conversion to mp4 or wmv

    after flv i'd say avi is best for compression

    lol my real world experience(last night no less) makes some of your points look like downright lies
    • Dave O'Rourke (Camtasia Studio Lead Developer) May 01, 2012 17:41
      Jeno,

      Thanks for your feedback. You're certainly free to continue using Camtasia Studio 7 to produce FLV files.

      The file size is affected by many factors. You should not see a large increase in file size when converting from FLV to MP4. All other things being equal, the H.264 compression (used with MP4) generally outperforms the On2 VP6 compression (used with FLV). If you'd be willing to post a sample video in flv and mp4 formats, along with how those files were created, I could take a look to see if I can spot the cause of the file size increase.

      We're choosing to move away from FLV because that's where the industry is headed, and we believe we can offer superior solutions if we focus our energy in this direction. Thanks again for your candid feedback. Please keep it coming.
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  • bamheid
    Hi - can MP4 videos support the table of contents that I use in FLV videos I produce. They are great for chunking information and letting users jump about to relevant sections. thanks - Julian
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  • Patti Murphy
    Will MP4 videos support closed captioning and quizzing in the next release? Is there a way to do show closed captioning and quizzes in MP4 format for 7.1?

    If there is a way to do this now, I haven't figured it out.

    Cheers,
    Patti
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  • This reply was removed on 2012-05-15.
    see the change log
  • This reply was removed on 2012-05-17.
    see the change log
  • Chris Guld
    I've been using Camtasia to render the video - thus they are all .mp4. I also host them on screencast.com. When I copy the code to embed, and paste into my page, I get the video displayed twice. Thru trial and error, I've discovered that the second iteration (using iFrame) plays on an iPad, where the first one does not. They both play fine on my computer. Any reason why I need the first one?
    • view 3 more comments
    • Well - no- when it doesn't go full screen, I'm looking at it on a PC. I understand that the html5 player on the iPad doesn't have full-screen, but you can accomplish the same thing with the two finger zoom gesture. Here's a sample: http://geeksontour.tv/2011/11/blog00-...
    • Actually - it won't even go full screen while logged into screencast.com ... http://www.screencast.com/t/fwR9oPxARUYy I use the Camtasia preset 'Share on Screencast,.com' to produce the video
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  • This reply was removed on 2012-06-13.
    see the change log
  • Phil B
    What video sizes and frame rates will the new Camtasia support? I have never used your product but we are considering a purchase. I like the move away from FLV for h.264. Overall you will get a better picture. When we shoot events they are always shot in 1920x1080 60i so it would be awesome if Camtasia will support a 1920x1080 format even it is has to be progressive.

    Thanks.
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  • Hi Phil,

    We do support 1080p resolution for both import and production. It will be progressive and a max of 30fps (the editor edits at 30fps internally).

    Randy
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  • Phil B
    Thanks for the quick reply Randy. I tried looking on the site but could not find any info about recording specs. I would use Camtasia to record a Power Point and then edit bits and pieces into a video of the presentation. So being able to keep everything the same resolution is extremely helpful.

    Thanks again.
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  • Mel
    sad I’m frustrated
    Hi All,

    I used Camtasia Studio 7 to create FLV video without any problem. I just upgraded my Camtasia Studio to 8, but cannot find the FLV video output. Please help. Thanks!

    Kind regards,

    Mel

    This reply was created from a merged topic originally titled
    How to Create FLV Video in Camtasia Studio 8.
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  • Lisa
    indifferent
    Where I understand everything said above, I also use Captivate to create eLearning modules, which will only let me import FLV files and not MP4, therefore, I have to go through a second conversion now, which reduces the quality.
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  • phil
    MP4 is not supported by Firefox:
    See "https://developer.mozilla.org/en/Usin..."
    And now again: "All major web browsers now support MP4 playback."
    o.K, for you, Firefox is not a major web browser - For me, with 24% market share it is.
    Please reconsider your decision until flash is clearly out of the market- so far it seems to be an inavoidable option if we want to bring contents to the 24% of users too.
    I will not update to Camtasia 8 if it cuts me from essential features.

    Thanks for considering-
    Best regards,
    Phil
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  • Debbie Midwin Montes
    sad I’m sad
    I downloaded the Cam 8 trial only to find that I could no longer find .SWF as an option for producing my video. Does anyone know why this is?

    This reply was created from a merged topic originally titled
    Camtasia 8 no longer offers .SWF as a production format...why???.
    • Hello,

      I have been using Camtasia Studio to produce .swf files but his functionality has been removed from CS8.

      Looking here there appears to be the demand for this format, is there any plan to get this functionality added back in?

      I have been using the tool to create self help videos which are then loading into our Service-Now end user portal and the Service-Now tool currently only supports the following formats:

      Streaming Flash video (.avi)
      Flash animations (.swf)
      Movies (.mov)
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  • Capitano America
    sad I’m upset
    I have an old release of Camtasia Studio 3. I downloaded the Cam 7 trial last week -I never used this kind of tools earlier in my life - and I created this video help for my customer (Telecom Italia): www.travelmatic.net/help/telecom
    I was going to upgrade my old Cam3 to the 7 and I discovered that the Cam 8 has been lounched. Well let me see what's new: .SWF no longer supported and, Cam Theater not include any longer.
    Maybe I can switch to .AVI or .MP4 files but I cannot hope that my tool users will guess that they have to click on a quite invisible button to show the table of content that will disappear when the mouse is moved out....

    Up to the Cam 7 I considered this tool a professional one. The Cam 8 is a commercial product. Is this the new marketing strategie?
    • Dave O'Rourke (Camtasia Studio Lead Developer) June 28, 2012 19:22
      Thanks for the feedback. No, it's not a new marketing strategy :) This change was made so that we could focus our energy and provide superior solutions with the MP4 format. This will allow your content to have the broadest reach possible, which includes mobile devices. This is the way the industry is moving, and we're moving along with it.
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  • Andy
    sad
    Not having SWF and FLV as a production option is a bad change. Some of us in corporate environments strictly develop for in-house presentation and need to use systems limited to SWF and/or FLV only.
    I understand the need for TechSmith to be able to produce for the latest technology trends, but with V8, it looks like you have forgotten those who are still on older systems. Over the last few releases I have noticed a trend to lean toward those who publish on online hosted services and the promotion of your own Screeencast.com, and it seems that those of us who use Camtasia I a “closed” corporate environment are being left out because we are no using the “latest and greatest” in our environment.
    • Dave O'Rourke (Camtasia Studio Lead Developer) June 28, 2012 18:46
      Andy,

      Thanks for your feedback. I'm sorry to hear that this is an issue for you in your organization. We do recognize that not everyone can move ahead at the same time. As of Flash Player 9.0.115, released in December 2007, all systems that are based on the Flash Player, have been capable of playing MP4 files. As I'm sure you've noticed, many people now consume video on mobile devices, such as phones and tablets. That's also a driving factor behind this change.

      We want to make sure we're providing the tools and outputs that give your content the broadest possible reach. We believe we can offer superior solutions if we focus our energy on the MP4 format. To that end, we've released the TechSmith Smart Player, which you can host on your internal servers, or you can simply upload your video to Screencast.com and use our hosted solution. So we're not trying to lock anything down. We are trying to move with the large shifts in the way videos will be consumed in the future.

      Again, I realize this is little comfort if your organization is not willing to move forward. We're willing to help, if we can, to find solutions to the problems you may face with moving your content away from SWF/FLV and into the MP4 format. Please see the help content we've prepared at the bottom of the post above. If you need additional help, we do offer free tech support. Just submit a ticket at http://support.techsmith.com and someone will follow up with you by email to help.
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  • Karl Hardiman-Douglas
    sad I’m feeling frustrated!!!
    Hello,

    I have been using Camtasia Studio 7 which allowed me to produce .swf files but can't find this functionality in CS8.

    Please can you advise if this is still possible?

    I have been using the tool to create self help videos which are then loading into our Service-Now end user portal.

    The Service-Now tool currently only supports the following formats:

    Streaming Flash video (.avi)
    Flash animations (.swf)
    Movies (.mov)

    Regards,

    Karl

    This reply was created from a merged topic originally titled
    Camtasia 8 - Produce .swf.
    • Dave O'Rourke (Camtasia Studio Lead Developer) June 28, 2012 18:51
      Karl,

      To be clear, we do not intend to include SWF or FLV support in future releases. I do not have access to the Service-Now portal, but if you'd like to work with our TechSupport staff, we may be able to help you find a format that would integrate with your existing system. Our support is free, and we'd like to do all we can to help you be successful moving ahead to new formats. If you'd like to pursue this option, you can submit a support ticket at http://support.techsmith.com and someone will follow up with you by email to help.
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  • IronLion
    sad I’m REALLY confused.
    Regrettably, the video server set up in my organisation will only serve FLV and not MP4. This means that an upgrade to future versions of Camtasia are not possible. WHY? You had a great product, easy to use.
    • view 4 more comments
    • I know it still supports the flash player but we have users of an application upload videos to the server and have options of user defined view restrictions. Our application currently is set for the users to upload a single .flv file to the server and we embed the flash player in a dialog. The security of our content is very important and we can't use mobile devices anyways. We have several videos created using v7 and this method and we are not going to rewrite the application to support the forced changes of using v8. Looks like we will be sticking with v7. Thanks for your response and I understand your desire to move forward with newer technologies, but for my needs a video that produces a single file as compared to an mp4, xml, and swf files is not desireable.
    • This comment was removed on 2013-03-25.
      see the change log
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  • Capitano America
    indifferent
    I Just purchased BlueBerry Flashback Pro and I solved my problem
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  • Tom Guthrie
    In Camtasia 78 there was an Express Show production preset that let me produce .swf files from short video clips. I can't find anywhere in Camtasia 8 to adjust the Flash Options. What am I missing?

    This reply was created from a merged topic originally titled
    SWF objects.
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  • Duane Blankenship
    For all of you that need FLV I would recommend producing in high quality avi then running through a product like sorenson squeeze to create your FLV video, should you need swf buy Adobe Flash, while you may invest another $600 to $1000 you should be able to create the files you desire.
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  • Antoni Christian
    Guy's stop taking away useful features in a new version of the product, giving users less choice is a backwards move. FLV is still useful and is used on some platforms, I don't want to have to re-encode twice in a separate tool, that wastes time.
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  • Mark
    sad I’m annoyed
    I have to add my voice to the others who think the elimination of flv and swf is a significant setback. I just spent the entire day trying to identify the implications of going from SWF to MP4 in my circumstances. Here are some observations and comments:

    1) The MP4 videos are bigger than the SWF videos I used to get (I have to degrade the MP4 video and audio settings significantly to get the file sizes down to reasonable levels). I'm not sure how my customers are going to react to this.

    2) From what I can tell, the implementation of the controller, pause on start, hotspots, quizzes, closed captions and tables of contents in MP4 requires a bunch of extra utility files and folders in addition to the MP4 file -- where SWF could implement most or all of these features within the single SWF file itself. In a nutshell, I used to be able to give my customers a single SWF file and that was all they needed for things like hotspots and tables of contents. With MP4, it now looks like I will have to give them an MP4 file, 2 SWF files, 2 html files, 1 xml file, 1 css file, 2 png files, 1 scripts folder (with 6 js files in it) and 1 skins folder (with 1 file and another folder in it). I find it a bit ironic that SWF utility files have to be used to implement this functionality with MP4.

    3) I now have to work with my customers to change processes and web site setups that we have had in place for years. They are (or will be) unwilling and unhappy about having to do this. I try to explain to them that I have no choice if I am to continue using current versions of my software -- and that my software vendor forced me into this situation, but they still aren't happy with me about it. This move might be good for your business, but it's not good for my business.

    4) It would have been nice if you would have given us more warning that you would remove this functionality. I didn't find out about this change until after I purchased and installed Camtasia Studio V8. When I saw that the SWF and FLV features were missing, I had to dig around to find out what was going on. I am not accustomed to investigating new versions of software I have used for years to find out what features the vendor has removed. It is bad enough to remove longstanding features from a product, but at least give us plenty of proactive warning and a version or two of upgrades before pulling the plug on such features.

    5) Recommending that people who need SWF and FLV continue using Camtasia Studio 7 or lower (and never upgrade to V8 or higher) is not a very good strategy. You are putting your customers in a position of having to choose between necessary functionality and new features.

    6) The process of upgrading from V7 to V8 has cost me a lot of time, effort and goodwill from my customers. I hate to put it this way, but that is a mean thing to do to me and your other customers in a similar situation.

    I'm not sure what I'm going to do at this point, but if your software is going to cost me time, business and a good name with my customers, it makes it very hard to continue using your software. I have been a good Camtasia customer for years and enjoy the product, but it is difficult to stick with the product when you make decisions that cause me to have to absorb these kinds of costs and stress.

    Sorry if any of this comes across as terse or impatient, but you really pulled the rug out from under us. I'm trying to be as constructive as I can, given the circumstances.

    Please reconsider your decision to remove this functionality. Thank you.
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  • Paul Normand
    Hello, I used to be able to produce a very stripped down mp4 video with a swf controller in Camtasia 7. (Express Show/Silver/MP4). I can't seem to produce similar results in Catasia 8. I have tried multiple settings with no luck.

    This reply was created from a merged topic originally titled
    MP4 with SWF controller in V8?.
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  • janegergel
    thanx for info, but as for me, i prefer to convert video to flash using this tool http://www.macvide.com/Macvide_VideoF..., it's simple and nice!)
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  • Mike S
    indifferent I’m tired
    It's for this reason that I always recommend keeping the previous version installed (for backwards compatibility and deprecated features. I agree, the future is most certainly MP4/HTML 5, but it does seem shortsighted to throw all the format options out when they're still very popular in real world.
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  • MHardin
    I have been producing the majority of my videos in .MP4 for a while. However, I have a learning management development program that allows me to create software simulations required for many lessons and it will only accept .swf and .flv.

    While I understand the need to follow the industry trends and standards; I don't see the harm in maintaining a feature that many of your customers find useful and necessary. Especially if you've already developed the capability - why take it away?
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  • janegergel
    thanx for info, but as for me, i always use this flash to video converter http://www.macvide.com/Macvide_FlashV..., it's simple and nice!)
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  • Kenneth James
    I've been using the trial version of Camtasia 8, Importing MP4 files crashes the program almost everytime. The one time I did get it to except the MP4 in the clip bin, it stalled the minute I drug it down to track one...then froze the program. It doesn't matter if its an MP4 downloaded from the internet or one I create with my HD PVR.

    I've uninstalled the trial version and reinstalled it and it does the same thing. Also, although my HD PVR records in MP4 it dosent look nearly as good as the M2TS files- which Camtasia dosen't support.

    Strangly enough, my free, no frills Windows Movie Maker supports MP4 and M2TS without a hiccup.
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  • T
    sad I’m frustrated
    A decision to drop SWF support is very strange. You are aware that currently output produced by Camtasia 8 does not work in Firefox, aren't you?

    I reported this to your tech support and they replied that videos produced in Camtasia will not play in Firefox and you are not going to do anything about it.

    I for one cannot consider having videos on my site that cannot be played in Firefox.

    My workaround is different from what your representative suggested: I am going to look into competing products that do not consider ignoring Firefox a solution.
    • view 14 more comments
    • David, this video does not work for me in Firefox http://bit.ly/UfA9QM but works in any other browser. It only works in Firefox if I update to Flash Player 11.4 (not sure about intermediate version 11.3, I did not try it).
    • David, if I bump up the min version in player-min.js to 11.4 I get "This browser does not support the video format needed for playback. Please install the Flash Player or use a different browser". I am not sure how exactly you use SWFObject but this is not the desired behavior.

      The desired behavior is to notify the visitor a newer player is needed and perform express install. Here is how it should work http://bit.ly/SYo0BM (try this on any Flash Player below 11.4).
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  • T
    sad I’m frustrated
    Is it possible to download Camtasia 7? I am willing to try it and purchase if it can produce Flash videos.
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  • Fernando Frei
    I also have problems with browsers. I bought version 7.1 and should not do the upgrade from version 8. Also did not like the exclusion tool Theater ...
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  • Mike S
    happy
    CS 8 videos are now working in Firefox version 14.0.01. I found we only needed to upgrade to the "latest" version of Flash Player. Videos are produced with CS 8.02, produced to MP4/HTML5 for Smart Player.

    Would appreciate any volunteer "testers" to try the same for any of the clips on our site, for example: http://cbtclips.com/outlook2010/
    • If that solves the problem then it would be best for Techsmith to update Camtasia Studio to make generated player to check and require minimum Flash Player version that it needs to work. This will prompt an "update your player" message to the end user that attempts to watch the video.

      Without this the end user has no idea that he/she runs an outdated Flash Player and that updating it will solve the problem with the video.
    • You make a good point T - without checking for the Flash version, the user is left hanging and assumes it just doesn't work.
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  • T
    indifferent
    I can confirm that updating to Flash Player 11.4 solved the problem with our video in Firefox (Mike S: also checked your site's video and it works for me too).

    Now if the Camtasia video player could check for Flash Player version and warn the user that would be all we need.
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  • T
    indifferent
    If Techsmith is going to address this issue and add a Flash Player version check I would suggest to have a look at SWFObject and how it is used in Flex.

    It does SWF embedding, minimum Flash Player version check and express Flash Player updating if needed. You only need to make a single Javascript call to have this all done for you.

    For a developer that is familiar with Flash and Javascript this should be a simple job to do.
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  • George Abraham
    sad I’m sad
    Whatever the reason, you could have retained the .swf output format in Camtasia. If not in Camtasia, please provide the option in SnagIT to convert an .AVI file to .SWF

    This reply was created from a merged topic originally titled
    Please allow saving as .SWF.
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  • Christophe Seyen
    sad I’m frustrated
    Firstly I agree to all the negative comments above here.
    I use CS very often, like weekly. I mostly create web-videos in SWF format, sometimes FLV.
    I was very happy with my V7.

    Recently we bought CS8 and now I am struggling to create my videos in MP4 format. It is actually impossible to create videos that have the same quality like my SWF videos. Also the player is different and there is the ugly black background.

    This + the less intuitive and less responsive interface of V8 (yes it feels like I'm using a different program with other shortkeys) make me unhappy.

    CS8 for me is a disappointment.
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  • Mark Smith
    Well, I just updated to the latest Adobe Flash (for the 4th time), but still can't get Camtasia default-level MP4's to play in Firefox. I get a window in my browser that I can right-click and pull up a Flash context menu, but I have nothing that will play. A timeline is at the bottom, and I can click play/pause (even see the video duration), but nothing happens; the timeline never advances to even one second of the duration.
    The same thing happens in I. E., with security on medium-high defaults.
    However, I CAN open the MP4 directly in Win Media Player.
    The problem seems to be more than a Camtasia issue though, because I can't play YouTube videos in Firefox anymore, but I CAN in I.E. Not sure what gives...
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  • Mike Moulton
    sad I’m frustrated
    I created a video in Camtasia 8, produced it in MP4 and uploaded to my screencast.com account. When I went to embed the file and share it on my training website, Screencast says, "Embed not allowed, download only" or something. Was it because it was a 33 mb file size? I was kind of bummed that it wouldn't embed. Thanks,
    Mike
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  • Hi Mike,
    That doesn't sound like normal behavior unless the folder privacy level is set to Private. The size of the video file has nothing to do with its ability to be shared, embedded or otherwise. Perhaps a screenshot of the exact error, or a quick screencast of you experiencing the problem would help.

    Otherwise, you might be best served by our technical support staff. You can enter a case by visiting: http://techsmith.custhelp.com/app/uti... You'll need to create an account if you haven't before. Your Screencast.com credentials won't automatically work with our support site...yet.

    Hope this helps.

    Sincerely,
    Dirk Frazier
    Product Manager
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  • Mike Moulton
    Ok, thank you for the reply. I do have the folder set to "hidden". maybe that is the issue? I guess I could leave it public as it probably wouldn't get caught in any search engine results.
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  • Mike,
    Hidden folders should allow content to be embedded and public content has the chance of being crawled. I suspect something else is going on. I would keep the folder hidden and get in touch with our technical support staff for assistance. I'm sure they can help!

    - Dirk
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  • Luis Claudio LA
    sad I’m frustrated... grrrrrrrr....x-(
    I WANT to use the FLV format. You should keep all options CAMTASIA earlier and not try to tell me what format should I export or not. I paid $ 300.00 for software that does not do what I wanted to do: export to FLV format. I want to have the FREEDOM to choose the format that I'm using ...
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  • Antoni Christian
    sad I’m frustrated
    When can we have an official response on if FLV will be introduced back into Camtasia again?... most of us agree that FLV is still useful and it was a short-sighted move to remove it at this point in time. If it's not going to be introduced I won't be upgrading or buying any new versions of this software.
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  • Thanks for your post Antoni. At this time, TechSmith does not have plans to implement FLV back into Camtasia Studio. Unfortunately, it does not make business or technology sense for us to invest in this format.

    I'm sorry this decision does not help if you want to continue using FLV. You can certainly continue to use Camtasia Studio 7.

    Thanks,
    Shane Lovellette
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  • In response and defense to any software company. Think of it like this people. The newest and latest greatest product just come out (open) in the market and you decide to purchase it. Then 1 month or 1 year later it is discontinued or a new similar product is taking over. Would you still use the old discontinued or going out of style product or upgrade and try the new?

    I guess what I am trying to say and give my 2 cents worth here is that TechSmith is looking into the future for this issue as FLV is being faded out and replaced with new and better format(s). So, you have to decide what you would like better. Choices are one thing in life we all have and can make. I like the new mp4 format that is giving better quality than the flv for what I use it for. So, it is not that they are ignoring paying or any type of customer(s) they are just trying to keep their software updated with the latest technologies and they do listen but, they in turn have to decide what is the best and not so best for the company in the long run. With FLV fading out it is probably not a great decision they see to keep it implemented when it will eventually be by the way side. Ok, I am done with giving my feelings on this. You all have a great day and take it for what it is worth.
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  • Luis Claudio LA
    sad I’m I’m frustrated... x-(
    Nobody here is saying not to invest in MP4 and for me don't need to invest in improving FLV. What we want the OPTION conversion exists. Whatever I choose the format you want and not the company chooses for me. I want to have the FREEDOM to choose what format I'll convert my video. I do not want the company to choose it for me. In Camtasia 6 this has not occurred? Once back in Camtasia 7. This program is not going to free for me, and I hoped that the features of Camtasia 7 were maintained and some improvement occurred for the new version and old features that were not removed.
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  • I understand your feelings here Luis. Most companies in life do make choices for their customers unless it is something where the customer has the option of having things they want for a custom installation but, software companies could not possibly provide that to each individual customer or they would never get things done as every user wants different options. TechSmith has always been great at listening to what their users want and their support is at the tops in my opinion over some of the other companies I have dealt with in the past for their products.

    All I am saying is for the customers that want the FLV Format is there are options for converting them for free if they do a Google search fro example mp4 to flv free converter, etc. I know this is not the quickest or most convenient way to accomplish this but, it is better than nothing right? Just takes a little longer as it would be a work a round. I am sure I can understand and respect your views and opinions here as you would mine. Thanks and have a great day.
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