Crash Report For Jing.exe
Created by using WinCrashReport
General Exception Information:
Operating System: Windows 7 Home Premium (6.1.7601)
Report Time: 5/5/2012 11:14:10 AM
Process Filename: C:\Program Files (x86)\TechSmith\Jing\Jing.exe
Process ID: 4812
Thread ID: 6268
Process Description: Jing
Process Version: 2.6.12032.1
Process Company: TechSmith Corporation
Product Name: Jing
Product Version: 2.6.12032.1
Crash Address: 760CB9BC
Crash Address (Relative): KERNELBASE.dll!RaiseException+0x58
Exception Code: E0434F4D
Exception Parameter (1): 80131509
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Apologies for the delay in our response. Thank you for the details of your exception information. For a crash like this, we think it best to contact our technical support team as they will be able to provide more in depth support on a serious issue like this.
A support ticket can be opened here: http://techsmith.custhelp.com/app/ask
Thanks, and again sorry for not responding sooner.
I am getting the Blue Screen crash when I leave Snagit on for any length of time. This has only happened since I bought the full version. IF you can fix this please let me know. If you can't I would like my money back.
Don't tell me about what I have to change on my computer to make your software work. Fix you code...