hestrogen
sad I’m sad

I want my content on my pc not online?

Where do I download the video file from Jing thats on my screencast? I put it on here because it was easier than carrying it around on my flash drive.

I can tell you now I am going to be pretty upset if I'm told it's not possible to download content I have created and own with no warning that once it's on the website it becomes only accessible via the internet....
1 person has
this question
+1
Reply
  • Glenn Hoeppner (Senior Software Engineer) June 29, 2012 19:53
    Hi Hestrogen,

    If you sign in to screencast.com you should be able to go to your Jing folder, click on the media you want, then click the "show details" button and you should be able to see the download link.

    Here is a demo video:
    http://www.screencast.com/t/tefEVjZR

    If you have a lot of content in your Jing folder on Screencast.com, the site may not perform well in your browser. If you find that to be true, try the beta library view instead.

    I hope this helps!
    Glenn
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. indifferent, undecided, unconcerned kidding, amused, unsure, silly happy, confident, thankful, excited sad, anxious, confused, frustrated

  • hestrogen
    happy I’m thankful
    Thanks Glen, I'll look at the video now, a similar forum topic had the same instructions you typed now but I could not see a link or option to download it.

    Would it have anything to do with creating the file with Jing and not uploading directly via Jing but saving the Jing file to my work pc and then uploading it to screencast afterward? Unfortunately at the time an instant upload was not possible so it had to wait until the morning and be done the way I explained.

    In the interim i'll take a look at the vid. Could you let me know if handling the upload like this could have had any effect? It's currently within a personally created folder within the route directory provided by screencast.

    Thanks for the quick reply. I apologise for my previous tone, I am just incredibly frustrated with a number of unrelated things going wrong and this was just the cherry on top of a bad day.

    Michelle
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. indifferent, undecided, unconcerned kidding, amused, unsure, silly happy, confident, thankful, excited sad, anxious, confused, frustrated

  • hestrogen
    silly I’m silly
    Glenn, my word I am ridiculous. I do apologise, it seems because at work I use a large Imac and at home I have a 23" I did not realise there were options below the video because I had to scroll in order to see them since the res of the video was so much bigger in the preview. Your vid really helped a lot, thanks for taking the time to create it.

    A suggestion then from me would be to perhaps try incorporate the download option in the file list/details view. This would aid any other silly people like me :P
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. indifferent, undecided, unconcerned kidding, amused, unsure, silly happy, confident, thankful, excited sad, anxious, confused, frustrated

  • Glenn Hoeppner (Senior Software Engineer) June 30, 2012 22:05
    No need to apologize, I work with computers everyday :) I'm just glad I was able to help out.

    For what it's worth, we've had a few requests for the ability to download portions or all of your content at one time. Feel free to vote up the idea if you think it'd help out: http://feedback.techsmith.com/techsmi...

    -Glenn
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. indifferent, undecided, unconcerned kidding, amused, unsure, silly happy, confident, thankful, excited sad, anxious, confused, frustrated