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License number not getting accepted

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Why is my license number not being recognized? It does not allow me access to either Camtasia, Jing or Snaggit.

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Nikki Boccarossa (Customer Service Manager) April 11, 2012 15:36

Hi Jeff,

Our software keys are unique for each product, one key will not work to unlock both Snagit and Camtasia Studio and Jing works based off of a Screencast log in. When you have a moment, please feel free to call us at 517-381-2300 ext 636 so that we may assist you. (Hours 8 am -7 pm EST, M-F)

Kind Regards,
Nikki

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good solution! good solution! (undo)
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Hi Jeff, Our software keys are unique for each product, one key will not work to unlock both Snagit and Camtasia Studio and Jing works based off of a Screencast log in. When you have a moment, please feel free to call us at 517-381-2300 ext 636 so that we may assist you. (Hours 8 am -7 pm EST, M-F) Kind Regards, Nikki

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