neotiffanie
sad I’m frustrated
neotiffanie April 18, 2012 06:00

My computer can't open .swf files. :( How do I fix this?

I recorded my screen, but when I save the file to my desktop and then open it, I get an error message saying that I can't open the file. How do I fix this?
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  • Mike Curtis EMPLOYEE
    Mike Curtis (User Assistance) April 18, 2012 12:33
    Hi,
    Many computers aren't sure what to do with a SWF file by default. Jing videos are best shared via a link, which when clicked, opens the video in the viewer's default browser.

    Yet, you can still play the SWF video locally. Please see this article for the solution: http://blog.jingproject.com/2009/11/m...

    If you would like to learn more about sharing a Jing video via the Web, a popular option is to use the Screencast.com output button. You can learn how this works in the following video: http://www.techsmith.com/tutorial-jin...

    I hope this helps, and just let me know if you have further questions.
    Thanks for posting and thanks for using Jing!

    Sincerely,
    Mike Curtis
    Comment
    good answer! good answer! (undo)
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