New Snag-It 11, has become useless to me! :(
I just upgraded to the new snag-it 11, thinking it would be better than the previous versions, however I am very distraught to find out, that I can no longer output to .AVI, or not even .mpg; it appears new snagit can only output to .mp4, why would you guys cripple the product like this? .mp4 is not yet supported by everything, and certainly not the programs I am using, they require .avi input. So now I really feel like I wasted my money upgrading to 11, when it does less than version 9 or 10 did.
Please bring back .avi, + other output formats.
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Snagit should offer more video formats than just MP4, specifically, AVI (New Snag-It 11, has become useless to me! :()
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Hello Rick,
It's true prior versions created videos in AVI format, and with Snagit 11 we dropped AVI and switched to MP4 only.
I think there were a number of reasons, but ones I know for sure involved the difficulty for most people in sharing an AVI video. We wanted something that was web-friendly, could be conceivably attached to an email, and could have a higher chance working with Mac and mobile.
I'm sorry you still need the AVI for use in another product. Can I ask if you're trying to edit your video, or do you require the AVI for DVDs or some specific distribution?
I'd like to change this into a feature request (idea) so we can better track requests for more video formats.
Also, we do offer returns for unsatisfied customers. The form for requesting a refund is here: http://www.techsmith.com/about/return...
Sincerely,
Mike Curtis -
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I would much rather see you guys develop a plugin or update that will allow additional output formats. like avi, mpg, mov.
Just having .avi would make me a happy customer.
Please make this a feature request if that will aid in getting avi support back, or whatever else you can do to aid in that direction, thanks. -
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Oh! Now I see why my 8 new users are unhappy. :( Ugghh.
We need AVI also.
~Mike -
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Why the ability to save video in other than mp4 formats along with video-editing options was stripped from SnagIt v11 (compared to v10) ?
I'm using SnagIt v11 @MetLife and this "enhancement" takes out possibility of creating instructional videos playable in WinXP WinMediaPlayer v10, significantly diminishing value and usefullness of this tool.
This reply was created from a merged topic originally titled
Video Formats and Video Editing in SnagIt v11 vs v10. -
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Hi Mike,
We really need Snagit to save in AVI formats as it is vital in our work. We record these files and we then share them in conferences, however, saving in mp4 limited us too much. This should be solved!
Thank you,
Nabil M. -
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I agree, SnagIt needs to be able to save to AVI in order for this to be a viable product. Especially in the enterprise/business world.
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Hi there. Oh this is dreadful I just got a brand new laptop so took the opportunity to upgrade to snagit 11 only to discover the same as the others - I can't save to AVI or edit it. I specifically edit AVIs and now I am wondering if I should get my money back on Snagit 11 and see if the older version will work on Win 8? Very sad :(
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I edit film in Sony Vegas and although it can open any other.mp4 files, it can't open ones created by SnagIt. In fact nothing I own opens them.
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