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Puschase Bandwidth
When I purchase new band width how long does it take for that to go into effect?
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When you purchase additional bandwidth, in most cases, it will be applied to your account within minutes.
If you find that you purchase bandwidth and it doesn't get applied to your account within a reasonable time period or if it's causing your content to be unavailable to users, you can contact our customer support department and they can help out.
-Glenn -
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My purchased bandwidth is not showing up, and I cannot find contact information for customer support ANYWHERE.
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Here's our contact page:
http://www.techsmith.com/contact.html
But to save you a click, this is probably what you want: 1-800-517-3001
-Glenn -
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