I'm capturing a Jing file and can save it but not upload
The API returned an error when calling: Screencast.upload.Appenddata and could not write the datafile
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Hmm, this error sound vaguely familiar, but I can't put my finger on it.
Can you open a ticket with support at: http://techsmith.custhelp.com/app/uti...
I am confident one of our support team members can assist you. In the meantime, are you able to save the file, and then manually upload it to Screencast.com as shown here? http://www.screencast.com/help/tutori... -
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Dear Mike,
I cannot share a video at all. I was able to do that yesterday and a few hours ago. I have an error message: API error when calling Screencast.Upload.BeginUpload. Error - No suitable storage location found for this file.
>>> In the meantime, are you able to save the file,
>>> and then manually upload it to Screencast.com
Just for your information, I have already tried that before, but in vain; nothing appears in my files.
Many thanks in advance for letting me know how to resolve that.
Yasmin -
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some of the video formats dost not support to relevant upload programs, i suggest you to convert your video in some other format and then try again to upload that file.
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What an old message! If I remember correctly, I believe this was a temporary problem from the TechSmith server, and it was solved by itself after a while. Thanks anyhow!
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Hi, there this is jeanneine I am having trouble downloading the uploader
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