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Conversations

Recent Conversations
Conversations 1 - 20 of 20128
Photo of DavidSHoward
My "Capture" function quit working and nothing I am doing is fixing the problem. HELP!!!
I cannot get my capture function to work now. Worked great until about a week ago. 
  • 1 me too
  • 4 replies
  • Problem
Photo of paul.hill
Problems validating a trial version of Snagit 2019
Cannot validate the trial version of SnagIt 2019 - having logged into my account (paul.hill@telefonica.com) and selected that the trial i...
  • 1 me too
  • 1 reply
  • Problem
Photo of Dbrennan
Snagit Ediitor 2019, captured video not being displayed, just black screen
Captured video only showing as black screen. i checked the support, and none of the programs listed are installed. what should i check fo...
  • 1 me too
  • 0 replies
  • Question
Photo of ray_ccss
Snagit 2019 Crashing. Video Capture Failed, An unknown Error has occurred.
I am on a Mac, Snagit 2018 was fine, now I have upgraded to Snagit 2019 it seems very buggy. Sometimes it works, mostly it does not. I am...
  • 2 me toos
  • 4 replies
  • Problem
Photo of gideon48
How do I put images into an existing video?
I have a video that is a narration of various outdoor trips I have taken.   I've been told that narration by an old guy sitting at a desk...
  • 1 me too
  • 1 reply
  • Question
Photo of robert.werner
How do i create custom callouts in Camtasia 9
Id like to create a custom callout for our projects. How can i do this in the simplest way. I dont want a convoluted approach for this
  • 1 me too
  • 6 replies
  • Question
Photo of David D
Re-instate MP3 output
(This idea comes what what we’ve heard here in this community as well as from other customer feedback methods we utilize. The feedback w...
  • 169 me toos
  • 27 replies
  • Idea
  • Not Planned
Photo of Lysander Spooner
Open System Screenshots in SnagIt?
The help file conveniently omits this preference item.What does it do? How does it work? Why would I do this?
  • 1 me too
  • 1 reply
  • Question
Photo of berndbausch
Camtasia 9: No sound output
Camtasia 9, Windows 10, Wireless USB headset. The program worked fine, but after unplugging and replugging the headset, I don't hear any...
  • 1 me too
  • 2 replies
  • Problem
Photo of Rick Stone
Freebie tday
Hi gangI just noticed that over on the Giveaway of the Day site they are offering a free copy of Ashampoo Snap 9 (Which is a screen captu...
  • 1 me too
  • 7 replies
  • Idea
Photo of Damon Muma
Why does my video's color change from preview to rendered?
When I export videos in any format I've tried (avi, mov, mp4, wmv) the white is showing up as slightly greyish beige, even though in the ...
  • 11 me toos
  • 40 replies
  • Question
  • Answered
Photo of stievenardp
New SNAGIT 2018 version: problem with the video capture
Before i have SNAGIT 13 I bought the new SNAGIT 2018 version: the video capture of the screen area does not work. The sound of the screen...
  • 5 me toos
  • 8 replies
  • Problem
Photo of britur
ABSOLUTELY HOPELESS - GETTING WORSE AND WORSE UNBELIEVABLE
Definitely not praise, but huge criticism. Can't log in etc etc.  The problem is that clicking on Snagit capture from the menu bar works...
  • 1 me too
  • 5 replies
  • Problem
Photo of ali khebli
Aspect Ratio 4:3, 16:9, 21:9
I love the games ... I love recording and making videos ... I record by bandicam and I edit them by camtasia ... there are several editi...
  • 1 me too
  • 7 replies
  • Problem
Photo of Ricky
how copy *.snag files from one user to another user on the same PC
I had to create a new user for myself on the same machine. I am the only person who uses this machine. Snagit is putting my library in a ...
  • 1 me too
  • 7 replies
  • Question
Photo of Daniel
"Organize produced files into sub-folders" check box
Currently using Camtasia 9, and the "Organize produced files into sub-folders" preset check mark in the Production Wizard is very frustra...
  • 4 me toos
  • 3 replies
  • Idea
Photo of hasanboutaam.sn
Snagit Editor version 2018: Trimmed video contains a green frame
Hello,I bought Snagit 2018 with the editor and I have faced this problem several times now. The problem is:After I trim part of the video...
  • 1 me too
  • 0 replies
  • Problem
Photo of urtaeff
Very often, when recording a screen in Windows, the cursor disappears
Hey. I use Camtasia, thanks. Very often, when recording a screen in Windows, the cursor disappears. If I open for example the Windows Dev...
  • 1 me too
  • 2 replies
  • Question
Photo of anthonyb
Audio and video recorded using Camtasia are out of sync - Camtasia 2018
Hi,I setup my machine to record video from the attached webcam (talking head), audio from an attached Zoom H6 device, and slides from the...
  • 1 me too
  • 2 replies
  • Question
Photo of Paul
Collapsed callout line
I like to use this line style on a callout: The problem is that you can't save this as a quick style and, even if you could, resizing ...
  • 3 me toos
  • 4 replies
  • Idea