We're not connected:-(
each time i try to use jing for screen capture I am asked to log in to my screencast.com account. I do and it tells me I'm not connected...
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SWF to MP4 Conversion for Screencast Pro Account Holders
Hi all; With Adobe’s retirement of Flash fast approaching, TechSmith understands the challenge that has put on Flash-based content upload...
Multiple display screen capture issues
When multiple displays are connected with different resolutions and when you select capture, it shows weird selection area. please resolv...
The option to upload multiple videos with ScreenCast Capture
Earlier on I used to record with Jing and saved files on my PC. At the end I could upload them all at once. That worked great for me, but...
Jing enlarging screen content
I've used and loved Jing for years! I just loaded it to my Surface Pro, however, and it is acting weird. When I hit the Jing button, ev...
TechSmith Jing 2019 Announcement
For over a decade, TechSmith has continued to provide Jing as a free screen capture and screen recording tool. Jing still proves to be o...
TechSmith Jing 2018 Announcement
For the past 11 years we have provided Jing for free. Our customers have found significant value from Jing, based on the high number of d...
Report SPAM Posts Here
If you see any spam at feedback.techsmith.com paste a link to it here so we can review and remove.The software powering this support site...
Do I need to upload Capture clips to Screencast before downloading them?
Is their a way to save Capture content directly to my PC without have to upload it to Screencast. This is something that I am currently ...
Jing video: Preview Requires Latest Flash Player
I have Windows 7 and have Jing installed. When I create a video and attempt to play it back, it keeps telling me that I need to install ...
Jing would not run on Windows 10
Hello,
I recently had my laptop re-imaged and need re-install Jing. However, the new installation doesn't work. for one, the little circ...
Hi I can no longer watch a Jing recording as I cant load flasher driver on Chrome. Is there a fix for this?
Hi I can no longer watch a Jing recording as I cant load flasher driver on Chrome. Is there a fix for this?
"screencast.User.GetInfo" error
I love Jing too much, but today, when I turn on my PC (WIndows 10), I received a message: "The API returned an error when calling: "Scree...
Jing will not snap to windows
Been using Jing for sometime now.. but just recently when i hit my key shortcut.. Jing always wants to open in full screen. I have 2 moni...
search function in Jing
I've created a large number of instructional screenshots in Jing, to which I have added labels. When I try to go back & find them however...
Communicate visually! Use Jing to snap a picture of your computer screen. Record video of onscreen action. Share instantly over the web, IM, and email.
