Conversations

Conversations 1 - 20 of 2037
Photo of lori
I don't like how the arrow head has changed.
The arrow head that's not a straight-edged triangle is way too indented now. I liked how it was in Snagit 2018. When I installed 2019, it...
  • 1 me too
  • 10 replies
  • Idea
Photo of Damon Muma
Why does my video's color change from preview to rendered?
When I export videos in any format I've tried (avi, mov, mp4, wmv) the white is showing up as slightly greyish beige, even though in the ...
  • 11 me toos
  • 41 replies
  • Question
  • Answered
Photo of yvonne
I am getting this message when trying to open a project file "project file cannot be opened, make sure the file is a valid .camproj file
This file was saved this morning after a whole day of editing and now getting this message tried it on 2 different PCs and even changing ...
  • 1 me too
  • 6 replies
  • Problem
Photo of terryhatmaker
Combined image feature is a poor implementation for documentation
The new combined image feature is not a good implementation. I got the update and was really excited about this feature because I thought...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of wendy.peterson
"Upgrade" is much more about bug/fix than new features. Why charge?
The SnagIt software upgrade 2018.1.0 is 90% bug fixes.  Why are they combined with a handful of new features and charging us for the upgr...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of doneal16
New Error showing Google account not connected to you tube
I use Snagit Editor and had no trouble until recently directly uploading my videos to you tube. It just started giving me a warning that...
  • 5 me toos
  • 16 replies
  • Question
  • Answered
Photo of theeuwboth
Image> Canvas color> Background is is standard on transparent, can this be changed so user can decied what the defautl (white for me) is?
Image> Canvas color> Background is is standard on transparent, can this be changed to default white or let the user decied what the defau...
  • 4 me toos
  • 14 replies
  • Question
  • Answered
Photo of Diana
Lost the ability to listen outside of the selected play head area in Camtasia 2018.
When I select an area of the playhead I used to be able to move the grey playhead button out of the selected area and continue playing th...
  • 1 me too
  • 4 replies
  • Problem
Photo of Yves Lafortune
I had a french version of Snagit. It does not seem available anymore.
I had a french version of Snagit (9.1.3). When I intall it on my new computer, it does not seem available anymore. http://fr.techsmith.c...
  • 1 me too
  • 3 replies
  • Question
Photo of Sir Galahad
Please add the French version to SnagIt ! It would be great, and you'll have more customers!
  • 1 me too
  • 2 replies
  • Idea
Photo of siham el hanafy
SomeOne Help ! Slvp changement langue Camtasia Studio en Francais
Someone help , i instal Camtasia version english  , the problem that i can't use it caus i don't understand englich very will  , can i ch...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of vancouver.tech.writer
Repeat the last capture I just did SnagIt 12
I do not understand. Repeating the last capture you did is a BASIC function of a screen capture program. For example, you are capturing a...
  • 1 me too
  • 4 replies
  • Question
Photo of Chris Larson
Better Stamp Searching/Browsing
(This idea is something we’ve heard from customers over time from several of our sources of feedback. We’re posting it here to gauge how ...
  • 64 me toos
  • 19 replies
  • Idea
  • Implemented
Photo of Harry Hemstreet
Unable to save my voice narration on version 8.6.0 on Windows 8.1
When I stop recording - I am adding a voice narration - I get a dialogue to save narration as but it never asks me for a file name and th...
  • 1 me too
  • 2 replies
  • Question
Photo of Sandy Kotes
What happened to the magnify tool from previous versions?
The magnify tool does not work at all like it used to. You cannot dim the image around the are you want to highlight. You only get a circ...
  • 1 me too
  • 2 replies
  • Question
Photo of Paul
Shadow on all 4 sides of a capture
I want to put a shadow on all 4 sides of a capture.  But the option to do so is greyed out. You can get close by applying multiple eff...
  • 4 me toos
  • 2 replies
  • Idea
Photo of shaw cartier
copy --> paste non functional
Snag-it 10 & 11 Copy --> paste is non-functional. Stopped working for no discernible reason. Have uninstalled and re-installed severa...
  • 9 me toos
  • 27 replies
  • Question
  • Answered
Photo of Jim
Screen zooms to max magnification when I initiate a Snagit Capture
HELP! When I try to capture anything on my screen by initiating Snagit, my screen (no matter if an app is running or not) zooms to maxim...
  • 6 me toos
  • 16 replies
  • Question
  • Answered
Photo of Olaf
In der Bibliothek erfasste Bilder gelöscht / Warum in Windows gespeicherte Bilder ebenso?
Ich bin mir sicher, dass ich in früheren Versionen die angezeigten Bilder der Bibliothek gelöscht habe, weil es unübersichtlich wurde. Da...
  • 1 me too
  • 1 reply
  • Problem
Photo of john
discount not working on web site
Yesterday I tried to use the 15off discount  and found it didn't work and wrote to TechSmith indicating the offer didn't work. Today I go...
  • 1 me too
  • 3 replies
  • Problem