Conversations

Conversations 1 - 20 of 83
Photo of Jim
Screen zooms to max magnification when I initiate a Snagit Capture
HELP! When I try to capture anything on my screen by initiating Snagit, my screen (no matter if an app is running or not) zooms to maxim...
  • 6 me toos
  • 16 replies
  • Question
  • Answered
Photo of Neanda
My mac crashed during a video recording, is the temporary file somewhere?
Hi all.  I was recording a really important video discussion between us that included many ideas etc. but my mac crashed right near the e...
  • 2 me toos
  • 6 replies
  • Question
Photo of edsbored
My screen shots are faded after updated my mac to 10.13.4
Since I updated my MacOS to Sierra 10.13.4, I've been getting a light fade in all the images that I COPY from Jing. The image is fine whe...
  • 8 me toos
  • 21 replies
  • Problem
  • Acknowledged
Photo of Robert R.
Jing for Mac May 08, 2018 Update Errors
Hi TechSmith Community!    We wanted to reach out to the community here to ensure that you are aware of a new update for Jing on Mac. We...
  • 2 me toos
  • 2 replies
  • Article
Photo of Mark Richman
Camtasia for Mac 3.0.6 and macOS High Sierra
Is Camtasia for Mac 3.0.6 certified on macOS High Sierra?
  • 1 me too
  • 10 replies
  • Question
Photo of Teeg
Rounded Corners
I love SnagIt and use it all the time. I'm creating a graphic that uses a text box and wanted one with rounded corners. The 6th option ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Dave Taylor
Default destination folder changed in El Capitan?
SnagIt's worked great for years, giving me the default folder of "Desktop" when I go to save a screen capture. Now, however, the default ...
  • 4 me toos
  • 11 replies
  • Problem
Photo of Mike Foley
Camtasia 3.1 + High Sierra - Video not capturing
Running Camtasia 3.1 on High Sierra. Capture a web browser session (custom region) and the media shows up after the record but is blank. ...
  • 1 me too
  • 1 reply
  • Question
Photo of Brian Prosserman
SnagIt for Mac scrolling window capture not working with OSX Yosemite
Hi, The scrolling captures does not work in Chrome, Safari or Firefox. The scrolling captures only the first page in Safari and Chrome,...
  • 4 me toos
  • 18 replies
  • Question
  • Answered
Photo of Frank Lessen
I want to record system audio with Snagit
Is there a way to capture video from your screen with the audio that comes out of your speakers?
  • 33 me toos
  • 44 replies
  • Idea
  • Implemented
Photo of Matthew Berry
Snagit for Mac - Add batch export!
I would like a way to export multiple images from SnagIt. Voila has this functionality. From the Snagit application, I can only select on...
  • 19 me toos
  • 54 replies
  • Idea
  • Implemented
Photo of Kyle Ortman
Aren't GIF's supposed to be lower MB than MP4?
I recently took a 2 min screen grab with SnagIt 13.0.2. After taking the video there is a GIF button. GIF was created and the MB size is ...
  • 2 me toos
  • 3 replies
  • Question
Photo of Tony Schaps
No FTP Custom Clipboard code in new Snagit Mac version?
Our users are updating Snagit today and finding their custom clipboard code option is now gone. Are we missing something? This is going t...
  • 2 me toos
  • 6 replies
  • Problem
  • Solved
Photo of John French
Snagit 4 for Mac - Library thumbs showing as Snagit icon
Just upgraded to Snagit 4 for Mac. I like the Library feature, but it doesn't seem to be working right. On installing, Snagit was only sh...
  • 1 me too
  • 6 replies
  • Question
Photo of thomas
SnagIt4 Crash on OSX
  • 2 me toos
  • 6 replies
  • Problem
Photo of Virginia Do
Snagit foggy when used with retina display
The screen captures appear foggy/grainy, the documents I am creating are horrible with snagit. I am using a mac pro retina and at a loss...
  • 1 me too
  • 2 replies
  • Question
Photo of freediverx
SnagIt for Mac scrolling window capture not working with OSX Mavericks Beta.
SnagIt for Mac's scrolling window capture option apparently doesn't work with the OSX Mavericks Beta. Are any beta builds available for d...
  • 2 me toos
  • 11 replies
  • Question
  • Archived
  • Merged
Photo of Mic
Question to Michael Anderson: Why didn't you fix the Snagit destination folder bug?
Michael Anderson confirmed the ugly Snagit destination folder bug 5 months ago. In the meantime there were at least 2 new releases, but t...
  • 1 me too
  • 3 replies
  • Problem
Photo of David Zink
TechSmith Products and OSX 10.11
With the launch of the public beta for OSX 10.11 El Capitan recently announced, we want to let you know we are already beginning to inves...
  • 3 me toos
  • 6 replies
  • Announcement
Photo of Colin
Snagit (Mac), Save Native Graphic to File System, For Usability Sake
My posting is born from a recent pair of support calls regarding Camtasia and more importantly Snagit for Mac.  I've been in the software...
  • 1 me too
  • 2 replies
  • Idea