Conversations

Conversations 1 - 20 of 23
Photo of john
discount not working on web site
Yesterday I tried to use the 15off discount  and found it didn't work and wrote to TechSmith indicating the offer didn't work. Today I go...
  • 1 me too
  • 3 replies
  • Problem
Photo of Kathy Manwaring
X & Y Coordinates - Bring back....please!
I have been using TechSmith Products for over 30 years and in the past 9 years, we have heavily used the X, Y coordinates in our setup pr...
  • 5 me toos
  • 5 replies
  • Idea
Photo of Mark Hostettler (MVI)
Single Page Documents sent to Snagit Printer then shared as email attach .png instead of .pdf like multi-page documents.
I have already went through tech support and the only recommendation was to post here so the developers could consider this for future re...
  • 3 me toos
  • 1 reply
  • Problem
Photo of nishimura_jo
I purchased Snagit 2018 recently. Will I have to buy Snagit 2019?
I've been running Snagit 11.1 at work and decided to upgrade to Snagit 2018 back in July. Three months later, the 2019 version gets relea...
  • 1 me too
  • 2 replies
  • Question
Photo of Darren196696
i have downloaded snag it but cant find where to open the program
i have downloaded snagit cant seem to find the program to open it. may sound silly but i have done this three times and over an hour of time
  • 1 me too
  • 2 replies
  • Question
Photo of jlcunningham
old version
Your new version of Snag-It is downright terrible.  It used to be so easy to use.  Now, I can't even find half the features I used to use...
  • 7 me toos
  • 5 replies
  • Problem
Photo of dean_capp
Manually moved images but can't see in Library now
I manually moved my SnagIt Images from the default directory to a new directory in my C:\User\My Documents/SnagIt directory.  I then chan...
  • 1 me too
  • 5 replies
  • Problem
Photo of Darryl Gittins
snagit 11 is so slow
Why is Snagit version 11.4.3 so slow? It's slow to load a capture, the editor is slow even to switch tabs. I've used many different versi...
  • 1 me too
  • 1 reply
  • Problem
Photo of Chris Larson
Bring back the Snagit Notes output
Snagit Windows used to have an output to the post-it note style floating object on the desktop. This wasn’t used often, so when we switc...
  • 115 me toos
  • 7 replies
  • Idea
  • Not Planned
Photo of obejohn
No longer user friendly
I've been using SnagIt for well over 10 years and have kept abreast of the product through its myriad changes. To me, from a usability po...
  • 2 me toos
  • 2 replies
  • Problem
Photo of John Kruse
I cannot upgrade SnagIt myself. I need to call my IT support.
It's inconvenient in the neck that I need admin authorization to install Snagit upgrades on my PC. I have SnagIt 2018, and to uninstall...
  • 1 me too
  • 4 replies
  • Problem
Photo of gr8Kiwi
Using SnagIt 12 is there a way to record the speaker feed (capture the audio) even if I mute my speaker?
I want to capture the sound with an existing video but not to hear it through my speakers while it is recording.
  • 1 me too
  • 4 replies
  • Question
Photo of akatyal
Hardware question for Snagit
Hi there,I am a Math professor and used a Surface Pro 4 (i5 6300U, 8gb ram and 256gb hard drive) with Snagit to record lectures I gave in...
  • 1 me too
  • 3 replies
  • Question
Photo of Andrew
Latest Version of Snagit
I've been using snagit for possibly 10 years and voted it software of the decade. I know its a big call but felt it was warranted when co...
  • 2 me toos
  • 2 replies
  • Problem
Photo of telltheworld
PLEASE VOTE: Please add the "share to post-it note" output back in SnagIt 2018.
PLEASE VOTE: Please add the "share to post-it note" output back in SnagIt 2018. I used it for daily reminders of where I left off at work...
  • 8 me toos
  • 2 replies
  • Idea
  • Archived
  • Merged
Photo of René
What's New or Changed in Version 2018.0.2?
What's New or Changed in Version 2018.0.2 ?
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of RD Perez
Version 2018.0.1 is NOT a good version
I do not like this latest version. Why is it software developers always take away the good parts of a program and think they are improvi...
  • 2 me toos
  • 3 replies
  • Problem
Photo of DOMINIQUE
System used to be intuitive and now a pain to learn
System used to be intuitive and now a pain to learn. I'll learn it, but waste of time
  • 1 me too
  • 1 reply
  • Problem
Photo of shortstop
capture size
Snag it allows the capture size only 1980 x 1020 pix. But I like my FULL Screen to be captured. Sofar I only cover a fourth of my screen ...
  • 1 me too
  • 7 replies
  • Question
Photo of raiven05
Snagit Editor image justification options
I have two different versions of Snagit between my home (v 11.2.1 build 72) and office (v 10.0.2.21). In version 10, when I capture an i...
  • 1 me too
  • 1 reply
  • Idea