$99 upgrade!!! All your doing is fixing problems that were prevalent is Camtasia 9 adding few gimmicks like preinstalled backgrounds

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  • Updated 1 year ago
OUTRAGEOUS!! All there doing is fixing problems that were prevalent is Camtasia 9 then adding few gimmicks then charging full paying existing customers $99 for the "privilege" thats nearly 50% full price cost at $49.99 then, yeah i might of done at a push, its just using loyal customers as a gullible moneypit
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Graham Moore

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  • frustrated

Posted 1 year ago

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I have read too many posts already from users outraged about  this alleged "new" version. I am disappointed mainly because I always counted on TechSmith to deliver bonafide quality software upgrades, not just a few niceties to try and justify a money grab.

I was going to download the free trial first, but because I am such a long time Camtasia user, I trusted TechSmith, without reservation, and purchased the new version. Sadly, it appears that this new version is impossible to justify as a major version upgrade from Camtasia 9. 

I lost something far greater than the purchase price, and I hope that TechSmith is listening.  I lost my trust. TechSmith has lost my faith in you as a reputable organization deserving of my automatic patronage.  

Integrity is the core issue here for me, and is no small issue for one to ponder. The customer base deserves much better than the slight of hand semantics about 60fps editing vs the 30 fps recorder. No reasonable and intelligent person would ever have considered the fps would not also include the built-in screen recorder. Further, the render times are improved, but only slightly. I expected a momentus improvement based on the marketing hype. 

TechSmith needs to restore trust.