(im on macbook air OS X Yosemite) When i share the video on my desktop after 1 or 2 minutes the video become a black screen but i can still hear the audio ! Please help it can't wait !!!! What can i do to make the render play correctly ???
Hi, we've been hearing about this from just a couple of users, and are trying to pin down the cause. Could you try a couple of things and let me know if this works? First - are you on OSX 10.10? It seems to happen there more. Second - close down other apps, especially intensive ones (maybe you have a lot of Chrome tabs open?) Third - restart Camtasia, and see if it exports better.
Again, please let us know if this works as we try to determine causes!
I am using Apple's most recent update, 10.12.2. I found that I can not use any media files that are stored on my iCloud, they must ALL emanate from the hard drive or the video will render blank. However, I had no problem in the past as this is a new issue. Thanks!
We released version 3.0.4 of Camtasia for Mac today and it fixes the issue where the rendered video would go black on 10.10 machines. It is a free update. 3.0.4 also includes some other minor bug fixes.