"depracation errror occured", Suddenly no upload to screencast.com

  • 1
  • Problem
  • Updated 5 months ago
We have several computers working with screencast.com service.

Suddenly existing workflow is broken.
I think it is a urgent need to fix Problem with Camtasia 9. We are not willing to pay price for new version just to stick to an existing workflow . ...one we used since camtasia 6 with screencast.com...

can you please confirm that there will be a workaround, soon?

thx, daniel
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  • frustraed

Posted 5 months ago

  • 1
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p.stanos, Employee

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The Screencast.com output will no longer function in Camtasia 9. There isn't a workaround that I can offer you, other than upgrading to the latest version of Camtasia 2019.

Changes were made to Screencast.com to address a security issue, but this meant that older versions of Snagit and Camtasia can no longer be supported without leaving that security hole in place.

- Paul
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Clint Hoagland, Employee

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One potential workaround is to export your file to a local mp4 and then upload it through Screencast.com's web interface. It's a few more clicks but it should work as far as I know.