"depracation errror occured", Suddenly no upload to screencast.com

  • 1
  • Problem
  • Updated 5 months ago
We have several computers working with screencast.com service.

Suddenly existing workflow is broken.
I think it is a urgent need to fix Problem with Camtasia 9. We are not willing to pay price for new version just to stick to an existing workflow . ...one we used since camtasia 6 with screencast.com...

can you please confirm that there will be a workaround, soon?

thx, daniel
Photo of info

info

  • 2 Posts
  • 0 Reply Likes
  • frustraed

Posted 5 months ago

  • 1
Photo of p.stanos

p.stanos, Employee

  • 94 Posts
  • 21 Reply Likes
Daniel,

The Screencast.com output will no longer function in Camtasia 9. There isn't a workaround that I can offer you, other than upgrading to the latest version of Camtasia 2019.

Changes were made to Screencast.com to address a security issue, but this meant that older versions of Snagit and Camtasia can no longer be supported without leaving that security hole in place.


- Paul
Photo of Clint Hoagland

Clint Hoagland, Employee

  • 123 Posts
  • 66 Reply Likes
Hello,

One potential workaround is to export your file to a local mp4 and then upload it through Screencast.com's web interface. It's a few more clicks but it should work as far as I know.

Thanks,
Clint