"enable playhead snapping" should be on by default

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  • Updated 2 years ago
when you drag the playhead around a timeline with multiple tracks that have been cut and split, the playhead doesn't snap to everythibg

Support told me to turn on view\enable playhead snapping
this solved my issue, but i told them it should be on by defult...their response:

We actually have it turned off by default due to user demand/beta feedback; having it enabled by default gave users with intricate projects the sense that Camtasia was stuttering / performing poorly (because the playhead was not smooth while moving it on the timeline). Is there anything else I can assist you with today?

So they decided to turn off key functionality most people want, so that a couple users with intricute projects don't have a "perception" that that the playhead doesn't move smoothly.
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Video Engineer

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  • annoyed

Posted 2 years ago

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chris.johnson

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I do not believe most people want this functionality. I have never messed with  my default settings, and I like the snapping that is available by default. If my playhead started jumping all over the timeline automatically snapping to things, I would be annoyed. I have noticed that Camtasia has pretty intutitive snapping in place for my purposes; it seems to know when to snap. I like it this way. 

Per the support response, Camtasia has received feedback that most users do not want this functionality on by default; this is why they switched this option off by default. When setting software defaults, it is impossible to make everyone happy as everyone's work flow is different.
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Video Engineer

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With the option on it doesn't jump. With the option off, it doesn't snap to half of what I need it to snap to

I disagree that most users want it off. I think only a small group of people want this. Most of the posts on the forum about snapping is that it doesn't snap enough

And if it snaps too much, you can filter what it snaps to, but only if this option is on
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ExpertNovice

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I don't know who wants off or on the most.  Does the setting not stick once the user changes it?  Remember the old Burger King ad, "Have it your way?"  :D
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Video Engineer

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The logic of defaults is simple. If you have enough novice users (camtasia is geared for novices and adobe premier for advanced), the defaults should improve a novice user's experience before an advanced user

Advanced users know about the general existence of settings and options and support and will always find it.

Novice users may not be able to find settings and typically have the mindset that it is what it is and getting support is very difficult. They will leave it as is

Camtasia's argument is that some users with complex timelines (aka advanced users) will be annoyed. They can change it. Novice users won't.
(Edited)