"It is either an unsupported media type or required codecs are not found"

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  • Updated 2 years ago
"It is either an unsupported media type or required codecs are not found"

I'm having a very annoying problem. what, CAMTASIA Studio is not able to recognise its own file format?  

I never had any problems like this with latest version 10

Is there any solution for it? 
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Ross Cunningham

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Posted 2 years ago

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Ross Cunningham

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ExpertNovice

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Camtasia Studio 8 was recently "upgraded" to Camtasia 9.

In case "version 10" was merely a typo and you have never had a problem "with latest version" that suggests something changed between saving the file and reloading.

I have had weird issues with Windows 10 where something changes and THEN Microsoft tells me of a "pending" update.  Checking for and handling the updates fixes the issues.  If that is not the problem you might consider reinstalling Camtasia to restore any lost, or changed, CODECs.  (There may be a better method than reinstalling...)  If that fails, consider contacting support.