"MS NET Framework 4.6 download failed. Please make sure the computer is connected to the internet."

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  • Updated 2 years ago
I downloaded the newest version 9.1, and when I try to install it, I get the above message.  I have the 8 version closed, my browser closed, and I AM connected to the internet.  I am running 64 bit Win 8.1.  Any idea what might be causing this message?
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widner

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  • yes, all of these (sad) things

Posted 2 years ago

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Dubie

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If you already have this on your machine you should be good to go.

To check, on your machine goto: Control Panel>> Programs and Features

and look through the list and see if it is listed.



If not, you can download it here.

Version 4.6

Web installer
https://www.microsoft.com/en-us/download/details.aspx?id=48130

Offline installer
https://www.microsoft.com/en-us/download/details.aspx?id=48137

Version 4.6.2

Web installer
https://www.microsoft.com/en-us/download/details.aspx?id=53345

Offline installer
https://www.microsoft.com/en-us/download/details.aspx?id=53344

I would personally install the latest version 4.6.2

If you still have issues after that I would contact support.


Open a support ticket at:
https://support.techsmith.com


Good luck. Hope it all works out :)