"System audio Setup Failed"

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  • Question
  • Updated 9 months ago
I recently bought a new set of Razer headphones and when I pluged them into the usb and tried to record the screen I gett the error: An error occurred in the Recorder: System Audio Setup Failed. I'm really hoping there is a solution, thank you for your time! I'm running V. 8.4.2 by the way.
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Nick Malara

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  • confused, frustrated

Posted 2 years ago

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Robert R., Online Community Admin

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Hello Nick;

There could be a number of reasons this is happening. Can you please open a support ticket here and put "Attention Robert" in the subject so I might address this issue for you?

-Robert
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Heith Kelm

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I'm getting this same error but without anything plugged in. I'm just trying to record the system audio and no microphone. It will let me record with built in mic. but not system audio only.
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GeorgeT

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I am having the same problem. Whats worst is that when using AVI + Stereo Mix it allows me to record but the file is completely corrupt! I have opened a ticket regarding this....
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Chuck Sargent

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I am having same problem on a brand new Alienware...and of course I need to get some recordings done asap!!!
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Robert R., Online Community Admin

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Hi Chuck!

Have you tried the steps listed here?

-Robert