• 1
  • Problem
  • Updated 3 years ago
Hello, I start to record my Screen and after 20 seconds this failure message Comes up: 0x8027025a.

What can I do to get this done?

Thank you and best regards
Christian Meiss
Photo of christian.meiss


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Posted 3 years ago

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Photo of Rick Grunwald

Rick Grunwald

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You should probably open a support ticket with that one. Give them your operating System details and what version of Snagit you are using
Here are a couple of links to possible fixes in the meantime
Photo of george


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Do you have a Xbox on your system?  If you Google the error, the results appear to be dominated by Xbox.