1080p Recording

  • 3
  • Problem
  • Updated 2 weeks ago
I have a Logitech c930 and c615 webcams which both record in 1080p. However, when I record directly through Camtasia the output is 720p. I'm basing this on the fact that I have the canvas set to 1080p and there are black bars surround the video when I'm done recording. These same black bars are not there if I have the canvas set to 720p. 
When I use these same webcams to record in Quicktime, the output is 1080p.

When I record my screen, I have no issue with recording in 1080p through Camtasia. It's just when I'm using the webcam.

Is there a setting or something I can do to be able to record 1080p with my webcam directly through Camtasia?
Photo of noodle24

noodle24

  • 5 Posts
  • 2 Reply Likes

Posted 4 years ago

  • 3
Photo of Jennifer Bedford

Jennifer Bedford, Official Rep

  • 424 Posts
  • 49 Reply Likes
Hi there.  One of our Champions (kayakman), shared a video a while back about recording webcams with Camtasia.  In it, he mentions how to resize the video from the webcam.  I think this may help you. Here is his video:http://www.screencast.com/t/RQ2JQR7pk.  Please let me know if this helped.  Thanks!
Photo of noodle24

noodle24

  • 5 Posts
  • 2 Reply Likes
Thanks, yes I realize I could scale to fit to get it the right size, but that sacrifices image quality. I don't understand why it doesn't record in 1080p quality to begin with. As I said before, it looks like it's shooting in 720p. Stretching 720p video to fit into a 1080p size isn't the solution I'm looking for. Any other thoughts or ideas?
Photo of Stephen Wagner

Stephen Wagner, Employee

  • 651 Posts
  • 176 Reply Likes
By default we limit the webcam recording to 720p for performance reasons, but you can modify that if you want.  There are two preferences you can change, "maxCameraWidthRecordingScreen" and "maxCameraWidthNotRecordingScreen".

To set the preferences, you need to use Terminal

defaults write com.techsmith.camtasia2.plist maxCameraWidthRecordingScreen -int 1920
defaults write com.techsmith.camtasia2.plist maxCameraWidthNotRecordingScreen -int 1920

You should do this when Camtasia is not running.

-Stephen
Photo of noodle24

noodle24

  • 5 Posts
  • 2 Reply Likes
Thanks! This is exactly what I needed. Obviously, I'd encourage Camtasia to include in future updates a setting to change this. Which understandably may involve performance updates to handle the higher quality. We're livin' in a 1080p world, baby! :-)
Photo of brucerothwell

brucerothwell

  • 298 Posts
  • 84 Reply Likes
Where is the plist file for Camtasia stored?
Photo of Stephen Wagner

Stephen Wagner, Employee

  • 651 Posts
  • 176 Reply Likes
If you are running the non App Store build, the plist is ~/Library/Preferences/com.techsmith.camtasia2.plist  .  If you are running an App Store build, it is ~/Library/Containers/com.techsmith.camtasia2/Data/Library/Preferences/com.techsmith.camtasia2.plist .
Photo of brandon-krieger

brandon-krieger

  • 16 Posts
  • 0 Reply Likes
I agree with @Noodle that 1080p should be native option as well with Techsmith looking at recording 4k video that will be the next option. 

@Noodle are you find that fix above worked for recording with your web cam? I have a Logitech C920 which records 1080p as well but like you I find the Webcam when I am recording natively to Camtasia it is poor quality and then having to resize the video is not clear. 
Photo of Blake Rudis

Blake Rudis

  • 2 Posts
  • 0 Reply Likes
That seems helpful, but where can I change those settings on a PC?
Photo of Sean McCormack

Sean McCormack

  • 1 Post
  • 0 Reply Likes
So I've done this with Camtasia 3 (using 3 in the plist name obviously). It works in terms of dimension, but the footage is terrible. Unusable. Is there a way to force a higher data rate setting. I'd prefer not to have to set up my X-T2 and record to card, but I really need way better video that Camtasia is giving me from the webcam. The Quicktime recording from the same camera is fine (A C920).
Photo of bret

bret

  • 2 Posts
  • 1 Reply Like
Same here, even on a top of the line MacBook 15" recording at 1080p with a Logitech Brio, Camtasia 3 *and* 2018 give you a low bitrate (blurry) output (before you export). The only thing to do is if you need full-screen HD video you'll have to use something else, QuickTime, OBS, etc. (they all work great and have none of the video quality issues of Camtasia) and then drag it into Camtasia for editing. I would think in the new 2018 release there would at least be a way to up the bitrate so we can have something that *looks* HD...
Photo of brandon-krieger

brandon-krieger

  • 16 Posts
  • 0 Reply Likes
@Jennifer Bedford  I was wondering has there been an update to fix this issue in the new Camtasia Studio or is Techsmith looking into this issue? 
Photo of Blake Rudis

Blake Rudis

  • 2 Posts
  • 0 Reply Likes
I tend to use OBS now.  I get a much better quality recording out of it with my webcam and can also use my DSLR's with an HDMI cable.  In the end, it gives me a lot more control.  Camtasia is fantastic for screengrabs and editing, but just doesn't cut it on the webcam.  No issues, I have adapted to a better workflow for higher quality video.
Photo of ricardo

ricardo

  • 4 Posts
  • 0 Reply Likes
You need to record the camera separately, like in Quicktime player. Even in Camtasia 2019 it still sucks.
Photo of westernbiological

westernbiological

  • 9 Posts
  • 0 Reply Likes
@Blake: what recording/encoding settings do you use? I've been using OBS and have ended up with laggy timeline performance in Camtasia 2019. Had to go back to Camtasia 9 and using the Microsoft Camera app to record webcam.
Photo of ThomasUmstattd

ThomasUmstattd

  • 2 Posts
  • 0 Reply Likes
I just upgraded to 2019 and I still get this problem both on the c920 and the camera on the 27" 2019 imac. 
Photo of ThomasUmstattd

ThomasUmstattd

  • 2 Posts
  • 0 Reply Likes
It looks like it is just not possible: https://support.techsmith.com/hc/en-us/articles/203727528-Camtasia-Mac-Web-Cam-Recording-is-Out-of-S...

According to this page Camtasia won't record higher than 720p, no reason given as to why...
Photo of devin

devin

  • 1 Post
  • 0 Reply Likes
What the heck? Why even bother using Camtasia if it can't record 1080p on a 1080p webcam?