12.3.2 update broken, "an error occurred while checking for updates."

  • 6
  • Problem
  • Updated 4 years ago
  • Solved
just as stated above.
Photo of mdorfmeier


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Posted 5 years ago

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Photo of Robert R.

Robert R., Online Community Admin

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Official Response

I just wanted to hop in here real quick to let you know that we have addressed this particular issue. To receive the fix you will need to uninstall your current version of Snagit (be sure to choose to keep your files) and then download the following version: http://download.techsmith.com/snagit/enu/1232/snagit.exe