12.3.2 update broken, "an error occurred while checking for updates."

  • 6
  • Problem
  • Updated 4 years ago
  • Solved
just as stated above.
Photo of mdorfmeier

mdorfmeier

  • 1 Post
  • 0 Reply Likes

Posted 5 years ago

  • 6
Photo of Robert R.

Robert R., Online Community Admin

  • 1627 Posts
  • 520 Reply Likes
Official Response
Hello!

I just wanted to hop in here real quick to let you know that we have addressed this particular issue. To receive the fix you will need to uninstall your current version of Snagit (be sure to choose to keep your files) and then download the following version: http://download.techsmith.com/snagit/enu/1232/snagit.exe

Thanks!