2018 app constantly crashing with MAC MOJAVE

  • 2
  • Problem
  • Updated 3 weeks ago
Works well until you try to select window to capture and then entire machine is unresponsive needing reboot
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Alistair.Royse

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Posted 3 weeks ago

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Luke Griffioen, Employee

  • 756 Posts
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Hi,

So sorry about this! It's fixed in our 2018.2.3 update. Let us know if you're not able to update to that version.
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Nat Dunn

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This is happening to me too. How do you get the 2018.2.3 update? I'm on version 3.3.7. It tells me that's the latest update.
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Luke Griffioen, Employee

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Hi,

Sorry about that, there should have been some sort of notification about this. You can download the latest version (which is actually 2019.0.1) from our website hereĀ https://www.techsmith.com/download/snagit/. Note that this is a paid upgrade, however anyone who has purchased Snagit before can upgrade for 50% off.