Camtasia 2018 no longer recognises my bandicam recordings; tried contacting technical support for Camtasia and they suggested I'd try converting my recordings? They advise me this incredibly complicated and long winded means of a possible fix. The reason people buy your program, is it is simply and easy to use. Camtasia 9 was able to recognise my files, so why doesn't your latest version do the same?? Why would I buy Camtasia 2018, do some long winded possible solution with every recording I make, whilst on Camtasia 9, it's as simply as dragging the recording into the canvas and off I go.