2020.03...still VERY poor performance...slow jerky movements when editing

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I am frustrated with the overall editing experience in 2020 so far.  I upgraded in an attempt to get around a few previous bugs in V9/2019...and just cannot understand how difficult it is to resize things on the preview windows (shapes/videos/etc).  It seems it takes 2020 almost seconds to catch up to my mouse movements when resizing.  There are several other aspects that make editing text and objects painful as well.

I am running a maxed out PC (high end I7, 32 GB RAM, very high speed SSD, and a RTX 2080 TI graphics card) and run Davinci Resolve editing large 4K videos on the same machine without difficulty.  

I just updated to 2020.03 about 30 min ago with little or no change in performance.  At least it has stopped crashing every hour or so...

I have tried turning off the hardware acceleration already...just for grins...same issues.  

The projects have multiple animations/shapes/matte channels on a 15 minute project.... just trying to do a simple animated list (like a Powerpoint list animation) is extremely frustrating.

Please tell me there is a magic button I am missing...
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roy

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Posted 4 weeks ago

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Joe Morgan

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Please don't take this the wrong way.

For now , this is the magic button. Use it.
Trust me, you don't want to hear how long it took TechSmith to straighten out a graphics card incompatibility issue on my machine.



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roy

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Are you saying - go back to 2019?  <LOL>!!!   I had other issues with 2019 that 2020 seems to have resolved...but I am ready for about anything !!!!
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roy

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One thing I have discovered is that turning off auto-resize text reduced the delay enough that I can no longer measure it with the hour hand on my watch!
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Joe Morgan

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I was under the impression 2020 performed worse than 2019.
If you've experienced lousy performance with both versions.
I don't know what to tell you.
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roy

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didn't seem to have the SAME issues with 2019 but then I had a few others.  Don't think I have 2019 still installed...may have to call TS...

Thanks for the suggestion however!
R
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Joe Morgan

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You can download 2019 from here https://www.techsmith.com/download/oldversions

You're 2020 key will activate it if you can't locate the old key. 
That is if you're interested in running it until they fix 20. 
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Peter Gillberg

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Roy, this is not going to be very helpful, but I am also running a PC optimized for editing, and Camtasia 2020 is running better than any previous version, so my guess something else or a possible software conflict is affecting your performance. Could you tell us more about your situation, are you editing in 4K? The change of sizes in the preview window also sounds foreign to me, maybe you could show with a screen recording?
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roy

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Sorry for the long delay in responding...just had to get a video out and moved to Davinci because I could no longer get 2020 to work.

My current project is a 15 min 1080p 30fps video with a few track masks section, 20-30 callouts, a few basic animations on a few static images, less than 5 transitions, etc.  Machine is plenty powerful with top of the line I7, SSD array, RTX2080TI graphics, 32GB RAM, etc.

As I get closer to the end of the editing project, the mouse movement (moving callouts, resizing elements, etc) get extremely jumpy/slow/unresponsive. Up until about 10 min on the timeline, everything works OK...past that, it just gets slower and slower.

I have hardware acceleration on the recommended setting (use graphics card), a temp folder on the SSD, etc.

Not sure what other info might be helpful...other than I am running 2020.04....

Getting VERY frustrated with 2020 at this point...
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roy

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Might agree but don't have any issues with Resolve or Premier Pro or After Effects...all of which push the PC much harder than Camtasia.  Just seems to be a resource issue within the code.  I did not have the same mouse issue in 9 or 2019 that I am experiencing now.

But...honestly it may have something to do with the graphics driver as I did upgrade to the 2080 Ti primarily for Davinci and working in 4K....   I would think this would be more of an issue at render anyway.  This seems to be just a UI issue as I am not having any other performance related issues...

Thanks for the response...glad to know it can handle that workload!

Roy
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Joe Morgan

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To be fair kayakman, you tend to compare apples to oranges at times.
I've seen some of your kayaking videos.Nice locations.
There still images galore that change every 5 or 10 seconds.
Throw in some hot spots.
Thats not very demanding on system resources.
Why wouldn't Camtasia handle it with ease

Video work is 30 to 60fps. Huge difference.
The moment you start adding behaviors, effects, transitions etc. Camtasia is going start running into playback problems.
My computer is stronger than yours.But falling behind by today's standards.

Other programs handle effects better than Camtasia does. Plus, have features to enhance playback.
TechSmith is way behind on this front.
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kayakman, Champion

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Joe, not sure what you're talking about?

some of my recent work ... 30 minutes of trec video with 3,600 hotspots

with callouts, transitions, keystroke callouts, captions; you name it

been there, done that ...

FYI, those kayaking videos were initially made in late 2006, early 2007 [as I recall]; glad you liked them

but, I only work at 30 FPS

also, recently ... add in 1 second go-to-time hotspots, 120 per minute of project
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kayakman, Champion

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better yet ... how about a  3:50 production with mote than 5,700 hotspots ??
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Joe Morgan

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Yet, in many posts you tell people to jump through hoops to accomplish their goals.
1 Example.
Render portions of the timeline to video . Replacing the edited portions with rendered videos. To achieve smooth playback and free up performance for other tasks.

To each his own. I suspect if you ever ran a true high performance computer and editing software.
It would change your outlook for life.
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roy

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Regardless...there are major issues with 2020...don't care what might be going on in this or that project....there are just bottomline coding problems.

I will finish this project and then move to another platform until this gets fixed.  

Thanks for the advice and comments... but if they are not already aware of the issues, there is nothing I can do/say that will change anything.

R