2020.1.2 Windows 10 x64 Failed to initialize the Snagit datastore (Error code: 28611)

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  • Updated 1 month ago

Hello,

The evaluation of SnagIt, after installation completes, fails to start, giving following error:

Failed to initialize the Snagit datastore (Error code: 28611)

Automatically stored files location:
C:\Users\shig\AppData\Local\TechSmith\Snagit\Datastore\

I've followed the troubleshooting info on this page,

https://support.techsmith.com/hc/en-us/articles/203731918-Snagit-Windows-Error-Failed-to-Initialize-the-Snagit-DataStore

, as Single Users - Installed Snagit on Their Own.

But does not work to resolve the issue.

Anyone run into this symptom?

Thanks.
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shig

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Posted 1 month ago

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