8.4.2 released. Is it solving any of the crashes?

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  • Updated 5 years ago
Hoping that some of the memory leak issues resolve my problems. Haven't seen much about 8.4.2 yet so interested in reports from those who were having problems.
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John Hall

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Posted 5 years ago

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Cláudio Marques

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My Camtasia was crashing when importing a specific video (.mov), that was solved with this update. Finally! :)
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John Hall

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I hate to speak too soon but can't help but share the joy, I've exported 4 movies in a row without crashes. I was averaging an hour to two to get a successful output and each of them have taken me only 10 minutes or so. If this is for real, thank you, thank you! I'll certainly check back in after using it for a couple of days but it feels good to have hope again.

EDIT: Well it's helped a lot! Still some crashes on longer movies but helpful anyway.
(Edited)
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tanner

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I have been experiencing more crashes than usual with Camtasia these past few days. I can't get a 13 min movie to render in any HD format. It crashes while rendering, every time.
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John Hall

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After using it for a week, I can say it is better for my problems. It still crashes but nowhere nearly as often so I've put down ScreenFlow for a bit to see if I can get it to still be my primary program. Hope other crash-related problems can be identified in the near future. 
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L. Monson

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I am still seeing the same crashing issues.  I tried working with projects created with the previous update, and I have started fresh in 8.4.2, and still no improvement.  I have been tracking memory in Task Manager as I work, and when I add or edit, I see random changes in memory.  It sometimes jumps when it should drop, and vice versa.  Often, when I split or cut video clips, I will see as much as a 300,000k jump in memory (not just a spike).  Two or three splits and cuts are enough to cause a crash, as memory climbs above 1.2G.  The problem is inconsistant, but occurs quite often.  I am only working with 30-60 minute video clips.

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