Adding captions to a video

  • 1
  • Problem
  • Updated 6 years ago
I have added a short caption to a video but when i've produced it the caption doesn't appear although its showing in the unproduced version and its on the timeline - What am i doing wrong?
Photo of Heulwen Rees

Heulwen Rees

  • 3 Posts
  • 0 Reply Likes

Posted 6 years ago

  • 1
Photo of Robert R.

Robert R., Online Community Admin

  • 1682 Posts
  • 556 Reply Likes
Hello, Heulwen;

Are you viewing the HTML file after producing the file? Are you turning on the "CC" (for Closed Captions), or are you simply viewing the MP4 file that is created?
Photo of Heulwen Rees

Heulwen Rees

  • 3 Posts
  • 0 Reply Likes
Hi Robert
I realised what I'd done was not produced it properly in that i hadn't clicked visible etc.  Thank you for coming back to me.  The help item Produce Closed Captions with or without Search Capability explained where i had gone wrong!
Thank you for coming back to me so quickly
Heulwen

This conversation is no longer open for comments or replies.