The Dark UI for Camtasia does not appeal to everybody and for some, it makes working in Camtasia unproductive due to issues with contrast and text legibility.
An option in Camtasia to choose a lighter UI or choose your UI color.
I have been using Camtasia 8 since this UI issue began and it looks like I will be doing so for quite a while yet.
you took the time to post this.....
On the UI, we do understand it's a contrast issue not just color issue although I appreciate why the vagueness of the solution description caused concern.
We all understand that it's a contrast issue not just color issue.
How does acknowledging the issue, lend enough clarity to the proposed solution?
Your still expecting people to vote for this based on an idea that resides in their imagination. That a very subjective place.
Here was Ricks response to this Idea. He may think you've created a Master Piece.
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I'm still not sure what you mean. 2 tone blue UI? 2 tone Purple UI.
Pale Gray text on Light Gray Background?
I would like to see the following choices available inside the Preferences menu:
1. High contrast light background - (Camtasia Studio 8 UI)
2. Current C9 UI
2. High Contrast Dark background - Dark background with coloured elements and light text (like Premiere Pro)
Since the release of 9.0 the darker UI has been a hot topic in the Community. We’ve thoroughly read all the responses on this topic from the release of 9.0 through this June round-up. While this idea didn’t make the top tier, we felt that the UI, as it is, is difficult or even unusable for some users with visual challenges. To that end, we intend to engage an outside expert in the field of accessibility to help us refine our understanding of the problem and advise us on possible solutions. When potential solutions are available (like a prototype, mock-up, or similar), we will seek feedback from users both on this Community and outside to inform on our design decisions.
This is something that has our attention and we intend to put further the effort to make an informed decision.
I’m thoroughly disgusted and I’m tired of the 100% inaction on this subject.
Camtasia 9 was released nearly 10 months ago. People have been complaining about the UI ever since its inception. There are 171 other people that have cast their vote for an improved UI.
So what has your outside expert you’ve hired told you about this issue?
From a usability perspective, you’ve pretty much shoved this under the rug. That part that extends under the sofa. In the back corner of the room in the attic upstairs.
I have zero confidence at this point that, you intend to do anything until Camtasia 10 is released.
I will walk away from Camtasia forever if TechSmith thinks they’re going to lure me into buying Camtasia 10 just to get an improved UI.
Tired of the excuses, you can collect data and ideas until the cow jumps over the moon. That doesn’t help anybody using Camtasia now does it.
10 months of complete inaction on a well-documented problem with Camtasia. At most places of employment. After 10 months, if employees were incapable of carrying out their jobs and correcting problems. They would be looking for a new one.
PS. What happened to the Camtasia Monthly Feature Request Round up this month? It appears you skipped over that as well. Last I checked you were supposed to release that on the 15th of every month.
The problem is..........
A. Where that bone seems to reside.
B. They are insisting they are technologically challenged and to confused to move forward with changes at this time. They literally have no idea what should be done.
C. They can't even release a temporary improvement until a more sophisticated version is developed.
D.This is nothing more than a nonsense excuse to do absolutely nothing. Techsmiths inaction is indisputable proof of that
I see 'solutions' from everywhere being 'change the background colour'. But that alone will NOT be the answer I'm afraid. The text colour must also be changed (yellow text on a black background is recognised - in the advertising biz at least - as being the most visible) - but even then, that isn't the total answer. That's my opinion of course, but based on a lifetime's experience. The typeface needs to change for something more pronounced - a little bolder or more defined - or the text of the current typeface needs to use an emboldened font. Techsmith talks about calling in 'outside specialists' to resolve the issue, which I personally find absolutely incredible, verging on the unbelievable. Changing the colours in a programme is (usually!) little more than changing LUT* numbers. With a tiny bit of extra effort, it would be possible to provide a small sub-routine that allows the user to choose selected LUT numbers ... in other words, to customise ALL relevant interface colours. Enabling users to choose a more suitable typeface would entail a little more work (because some typefaces would mean lines of text may no longer fit allotted spaces) - unless a small range of suitable faces were offered as options. Like many others here, I have given up using Camtasia and instead use one of my two video editors - Avid Media Composer or, for quick and easy jobs, Edius. I would rather use Camtasia as it has tools tailored for producing tutorials. But they are useless if you can't see what you're doing. Incidentally BOTH of the editors I use (can) have dark grey or black backgrounds, both allow customisation, and both are infinitely more visible and easy on the eye in use. To wish to visit 'outside specialists' to help resolve the issue is to turn a blind eye to simple facts and to ignore the obvious. In my opinion.
* LUT = Look up table
We’ve spent some time over the last couple months exploring a few options to address concerns related to the darker Camtasia UI. We have a prototype of Camtasia Windows with adjustments to the color contrasts that may help those whose vision is somewhat constrained or that find the current UI difficult to use.
We'd like to ask for volunteers to test this prototype and give us feedback. Below is a link to a form where those that are interested can sign-up to participate. The form will include details about the study. The participation sign-up will be open until October 6th at 23:59 UTC.
On the topic of Accessibility with Camtasia, a cursory evaluation might suggest that video creation is an inherently visual process and, perhaps, not for those with visual impairments; but it’s actually more nuanced that. The accessibility of software is tested with a scale of visual abilities. With that in mind, we are taking a deeper dive into the accessibility of Camtasia.
We’ve contracted Michigan State University’s Usability Accessibility Research and Consulting to test the accessibility of both Camtasia Windows and Camtasia Mac. Our purpose in conducting an accessibility study and consulting with the outside experts is to help us make an informed decision about what level visual ability will be supported with Camtasia. We expect it take 2 to 3 months to get the results then make decision on how that should impact Camtasia.
It’s our intention to first focus on optimizing current UI. Results and feedback from both the prototype and the accessibility studies will help guide us toward an optimal UI.
Made a short A/B compare video of CS9 UI vs. Adobe Lightroom UI; captured at 1920x1080 on my 24" monitor; best viewed with browser at full screen; to me, differences are very obvious ...
CS9 UI Usability Issues
CS9 UI vs CS8 UI
I recognize that this is our most active topic in the forum, and while it’s not our customers' top prioritized issue it’s an issue that some customers are extremely passionate about. I apologize that you are unsatisfied with the interface, and that we haven’t responded faster to the issue. As Dave indicated, we’ve listened to the feedback and are working on an updated UI that we will test with interested parties, and we’ve accelerated this work ahead of the MSU evaluation. We have been increasing the amount of dedicated resource on Camtasia and this will help us not only respond to forum issues, but other customer requests as well.
Many of the comments in this thread are incredibly helpful and useful. We are fortunate to have customers so engaged and committed to us that they take the time to help us really understand the root problem and the alternatives. Thank you.
Unfortunately, some of the comments, are inflammatory, offensive and inaccurate. Twice I’ve had to request comments be removed on this post specifically because they contained personal attacks. So I want to make clear that while you are always invited to criticize the product, any comments that attack our employees personally will not be tolerated and will be removed. What helps prioritize an issue is less the passion in a single comment, and more the the sheer number of customers raising the concern. We have been reaching out to our enterprise and institutional customers, who generally don’t use this forum, to confirm their feelings on the interface. If we see that more customers are having the concern then we will increase the prioritization.
However, just tonight I upgraded to Vegas Movie Studio 14 and it has the EXACT same problem: the interface is way too dark and they took away the ability to lighten the interface (similar to the ability to choose a lighter UI in SnagIt)! Worse, all of the text in the interface and menus are a bit fuzzy, so it all looks slightly out of focus. Together, it makes the user interface so difficult to read and use.
So now I'm furious with Magix/Vegas Creative Software and came over to see if I had the choice to use a lighter color scheme for the UI in Camtasia....
...And found this thread. :/ So glad I didn't upgrade!
I've requested a refund for Vegas Movie Studio 14 and will NOT be upgrading to Camtasia 9 either. I'll just keep using the old versions.
I'm also getting emails about the new SnagIt 2018 already.
Ummmm.... Please don't make it worse! It's great as is, so don't mess with it. In fact, leave SnagIt alone and put those resources into fixing Camtasia's UI.
I'm glad this issue is at least being acknowledged, but the talk of "We need to do a study with usability experts..." is utterly absurd. Your customers have spoken. And don't tell me it's oh so complicated. It's not.
You've already given us the choice to choose a light color scheme in SnagIt. (I LOVE that and use it.) Do the exact same thing in Camtasia. Boom. Done.
P.S. I was absolutely delighted when you gave us the ability to toggle between the camera and the desktop (screen capture) while recording a single video in SnagIt. BRILLIANT! :)
Techsmith, on the other hand, can't get its head around the idea that "all clicky-clicky-draggy-draggy all the time" is NOT the epitome of user-friendliness. That's why we're stuck with ridiculous things like having to use the mouse to mark audio points (no keyboard shortcut for you, nosiree! These mousy things are much cuter and more user friendly!), using the mouse to adjust audio levels (sure, getting it to within 5% of where you want it to be is almost impossible but hey, at least we're so user-friendly that you don't have to type a number in!) and why precise selection on the timeline is about as quick and easy as doing brain surgery while wearing welding gloves.
When you can do something as basic as these things in a monolithically complex program like Premiere Pro more quickly and more efficiently than you can in Camtasia, then something is wrong.