Adjust the UI color & contrast

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(This idea comes what what we’ve heard here in this community as well as from other customer feedback methods we utilize. The feedback we gather here will help us gauge how well it fits our users’ needs. Please let us know what you think)

The Problem:

The Dark UI for Camtasia does not appeal to everybody and for some, it makes working in Camtasia unproductive due to issues with contrast and text legibility.

Potential Solution:  

An option in Camtasia to choose a lighter UI or choose your UI color.
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David D, Technical Product Manager - Camtasia

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Posted 2 years ago

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Mike Shaw

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When I started to learn to use Media Composer, I came from a mouse-driven video editor, and MC was a nightmare.  The cry from the pundits all the time was - forget the mouse, use the keyboard shortcuts.  I finally succumbed to learning the myriad of shortcuts - and wow!  Editing was speeded up, made easier - and I was able to do things which simple mouse-clicking couldn't achieve.  So, I am 100% behind having keyboard shortcut options available for everything ... and including things which mouse usage couldn't achieve.  Not sure what those would or could be in Camtasia, as it is all pretty straightforward, but there is no doubt in my mind that once all the keyboard shortcuts are known, the mouse is a very slow alternative, doubling or even more than trebling the time taken to do anything.  Sounds unbelievable, but I have proven it for myself so now hardly ever touch the mouse.  Except when using Camtasia ....  :-)
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Robert R., Online Community Admin

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davemillman

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@Mike Shaw, what is your complaint exactly? Keyboard shortcuts exist, and I think they are customizable on Windows (though not on mac)



For 8.X/2.X, you can download shortcut sheets from the web that show all the shortcuts on a single page. I have a laminated version next to my keyboard. I don't think anyone has pulled all the 9.X/3.X shortcuts together, not even Techsmith. Does anyone have this?
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Robert R., Online Community Admin

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kayakman, Champion

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have you looked at the CS9 help menu?  it has an option to display a web page of all its shortcuts
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Robert R., Online Community Admin

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Mike Shaw

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Was I complaining?  I said I was 100% behind having shortcuts for everything.  By the look of it, you are showing Apple Mac screen dumps there.  To be honest, I had looked for the list in the wrong place - just checked again and the list can be found at https://support.techsmith.com/hc/en-us/articles/115000336311?utm_source=product&utm_medium=cs&am...    (it is mentioned in the Help drop down list - on Windows machines anyway).  Needless to say, thye list is pretty extensive

I also notice there is a way to change the Hotkeys, which I hadn't noticed before.  - To customize the Windows hotkeys, select Edit > Preferences > Hotkeys tab

There's also a way to change the Recorder Hotkeys. 

Sorry if my comment upset you.  Yes.  Hotkeys are there in profusion.  Perhaps Mal Reynolds should be told as well!  :-)

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Robert R., Online Community Admin

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Mal Reynolds

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Yeah, thanks Mike. I'm well aware of how many hot keys there are, notwithstanding that Techsmith moved the page that the hotkeys were listed on, the page which still comes up as the first item in a Google search, without bothering to redirect it. It's now on a page that gives no indication of the version number, notwithstanding the way Techsmith keeps changing shortcuts without giving you an option of customising them: https://support.techsmith.com/hc/en-us/articles/115000336311?_ga=2.46759079.1015799305.1507628300-18...

Now try reading what I actually wrote.

The shortcut for adding an audio point is... where? The command to set the audio level by typing in a value rather than playing clicky-clicky-draggy-draggy of the volume line is... where? The command to move to a specific time location and set it as the starting point the way you can in Premiere Pro is... where? The command to move to another time location and set it as the end point without playing clicky-clicky-draggy-draggy is... where? The closest you can get to that is to get to approximately where you need to be then use , or . to adjust the start position, then hold down shift + . to tick your way slowly along to the end point but if your start point is just slightly out, you get to go through the whole process again. (Golly gee Mike, it seems like I do actually know some of the shortcuts, I know them almost as well as I know that for any extract that is longer than a couple of seconds in length it takes at least twice as long to do this in Camtasia as it does in Premiere Pro.) Of course I know that almost as well as I know that I can find the right starting point in Premiere much more easily because Premiere has at least bothered to include the ability to play back at varying speeds. Space bar, then Shift Plus L to go faster, Space plus J to go slower, Miike. Perhaps you'd like to point out to me where the equivalent is in Camtasia; oh, that's right, that ability doesn't exist in Camtasia so you either sit through the whole thing at normal speed or you follow some ridiculous kludge of a workaround to compress the time of the actual content and hope that you don't break any of your clips in the process.

The command to type in an exact pixel size for a callout rather than the stupid, inconsistent "scale percentage" is... where? The command to simultaneously remove a section of a video AND split the timeline so that you can add a transition (because they can only be added between splits) is... where? The keyboard shortcut to add your preferred transition without needing to clicky-clicky on the transitions tab is... where?

The place where you customise shortcuts in Camtasia Studio, not the recorder, is... where? Oh, right, of course... you can customise a whopping 8 of them. 8. One more than 7, even. And even those don't work properly because if you hit, for example, Shift + T to add a transition you get the last transition that you added, so hey, great if you work with only ONE transition, pretty easy to get wrong if you work with two or three since you can get the wrong one quite easily. Unlike, say, oh, I dunno... allowing you to set hotkeys for the specific transition that YOU want to assign to that hotkey.

Point them out to me Mike, so that I can become as enlightened as you.

I did not at any time say that Camtasia had NO shortcuts, but that in terms of what it does have there are some ridiculous omissions like the audio ones, and with the exception of the recorder, Techsmith does not believe in allowing customers to customise commands to fit their own way of working. The lack of customisable UI is just another reflection of this, incidentally.
(Edited)
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Robert R., Online Community Admin

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Joe Morgan

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I'm with Mal on this one,

8 programmable  shortcuts is all you get in the editor. After that your at the mercy of whatever TechSmith assigns as a shortcut.

Pretty much anything you do with your mouse, should have a keyboard shortcut available for it.
"Within reason" trimming a clip to length and certain things like that, a shortcut isn't practical.



 Premiere Pro is a different animal, it's unfair as a direct comparison to Camtasia because Premiere Pro has more features. 

But it's still a perfect example of what keyboard shortcuts are all about. And what Camtasia could offer.

I'll let the image tell the story. Premiere Pro is featured below.

Regards,Joe

(Edited)
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Robert R., Online Community Admin

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Mike Shaw

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Yeah OK.  You're right - I've been in and out of hospital these last few days so not really concentrating on what I'm reading or doing quite honestly.  Yes, there are thousands, millions even maybe, of shortcuts in Camtasia, that is the good news, but only a handful are customisable and that is the bad news. And very strange.   I mentioned I use Media Composer, which also has 6 million (give or take a few) shortcuts - and all of them as far as I am aware or have found, are customisable:   I have indeed customised the 80 or so that I actually use to make them easier and more memorable to me.  I think I did mention in one of my posts that only a few are customisable in Camtasia - when I first saw those - about half a dozen maybe - I thought that they were ALL of the shortcuts that were available.  Wrong of course.  Thing is, I use Camtasia only for the odd 'tutorial'  I do, and they are usually little more than a simple demo of a specific feature or two, so I happily use the mouse.  If I had many to do, or they were of any length - more than a few minutes long - then I would want to go the keyboard route.  Definitely.

So, in summation, I'm all for shortcuts, and all for having them (all) customisable, or the majority of them anyway.  Things like embolden and italicize and of that ilk (i.e. common to other programmes) I would understand if the option to customise wasn't available. 

Have I said too  much and upset someone again?  Probably.

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Robert R., Online Community Admin

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David D, Technical Product Manager - Camtasia

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Official Response
Hello,

We just wanted to give a quick update on the UI Prototype Study. We are just about finished collecting feedback on our prototype. Based on the feedback we received thus far, we intend to make changes to the prototype. When that second prototype is ready, we'll ask our participates to give us another round of feedback on the new prototype. Thanks to those that are participating in our study for their time and candid feedback. It is much appreciated.

Thanks.
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keven

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I only recently tried the new version, and I agree that there should be a way to solve this. I can't really use the dark UI as it is, but I prefer using Camtasia to my Adobe tools. For now, I will go back to version 8.
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davemillman

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For another thread, I did a screen cap (Snagit!) of my timeline. Everything you need to know about the problem is in this image. Try finding the edge of one of those clips on Track 1.
(Edited)
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ExpertNovice

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I came back to see what, if any progress had been made on this issue.  Nothing in the past two months.  Thus, the new release of CS9 still has the visibility issues.

I was very surprised to read that this is neither a "top tier" nor a "customer priority" issue.  Given the large numbers of individuals who have responded, "me too!".  I had looked at many months of feature requests and tallied the number of votes for suggested changes.  None received as many votes as this issue.  I'm not sure what that means about the other feature requests.

I will check back at every new update.  JS, RS, KM, DM, & RR expect a private message from me when some future version suggests changes have been made.  There is no reason to ask that question in a public forum.


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ExpertNovice

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Ok, saw a dead horse and decided to beat it.

It seems to me a compromise between those who like less contrast and those who need, or prefer, more would be a good idea.  I will attach an image of CS8 with a mere two suggestions for change.  One, is the grey area surrounding the video.  Go ahead and make it black instead of dark grey.  That provides greater contrast and gives it the dark look preferred by the marjority of CS users.

The other is the area where the Clip Bin, LIbrary, Callouts, etc. are presented.  Allow it to be closed, hiddened, or simply made black so it provides the dark look.  A simple click and it is back, usable and visible.

Thus, readable, decent contrast, yet dark.

Even Get Satisfaction has the text in this thread black on white rather than light grey on medium dark grey or dark grey on medium grey.  Perhaps that is why the majority of CS users, who prefer low contrast, don't login to the forums.



(Edited)
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David D, Technical Product Manager - Camtasia

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Official Response
Hello All,

We wanted to provide an updated to the UI color & contrast idea. Over the past few months, we've been testing prototypes with volunteers from this community to measure improvements to the UI contrast. After a couple iterations with prototypes and feedback, we've found marked improvements in usability with our most recent prototype as compared to the current production UI. Based on that feedback, we plan to implement those improvements on Camtasia Windows first. We expect those improvements to be released in the first half of 2018 if not sooner.

We are confident these changes will improve the experience for those that found the current UI fatiguing and difficult to use. As with any change, it may not be what some expect. At this time, we are staying with a single optimized UI and do not plan on implementing an adjustable or switchable UI (i.e. user adjustable UI colors or a switch between light and dark UI themes). We believe that the long term costs to maintaining either adjustable or switchable UI's is not as beneficial as focusing on a single static UI optimized for the larger majority of users.

We'll continue to listen to the community as we the implement and release the UI improvements. When these changes become available, we'll provide an update here.

Thank you.
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Mal Reynolds

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At this time, we are staying with a single optimized UI and do not plan on implementing an adjustable or switchable UI

I don't believe this. 

My vote was also for user choice. The colour of a UI component is nothing more than a numeric code. You can hard code it, or you can have it settable by the user by colour picker. The latter option is not that hard for anyone who has high school level programming skills. 

Personally, I don't care about the background being black. I think it's probably the best background for working with images, though not everyone will find it best for themselves hence... choice is the best option. My close range eyesight is starting to get really, really bad. Camtasia is NOT HELPING. The teeny tiny little markings on the timeline are hard enough to read given their size but the fact that they are in oh-so-stylish and fashionable grey on black, which was your "single, optimised choice", not mine, makes it even harder. And again, you will give me and everyone else a "single optimised choice" which certainly need not be (and won't be) optimised for that user.

The irony? This snippet from a Snagit Text Grab page:
More contrast, the better Light colored text on a light colored background can be difficult to recognize by the OCR engine. For best results, try to work with content where the contrast between the text and the background color is high.
Why does Techsmith assume that we can see better than Snagit can?
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Mary Peek

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Dear Techsmith, do you have an update on this issue? I'm using Camtasia 2018 on the Mac and am finding it barely usable unless I'm about a foot away from the monitor with my strongest glasses on. And my vision isn't that bad! The text I find especially hard to read is in the properties panel and the time markers on the timeline. The contrast between the black background and the grey text makes it very hard to read. Couldn't you just make this grey text white like you have in the menu on the left side (to pick Media, Library, Annotations, etc)? Obviously this is a big issue with some of your customers. At least give us an update on your plans. Thanks!
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Donna.Lettow

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Did you get an actual sign-off on the legal contrast ratios from the Accessibility Specialists you said you were going to have oversee the process, or did you just crowdsource?  
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David D, Technical Product Manager - Camtasia

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Hi Donna,

Before I respond, do you mind if I ask why that's important for you? (if you prefer, you can email me directly, d.dooley@techsmith.com)
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Sophia

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How about it is the in the laws defined for Section 508 with regards to accessibility. Check out the doc, in particular the section on colors and contrast.

  1. Access the operating system preferences and select values for various individual display attributes e.g., large fonts, non-standard foreground, background, window element colors and high contrast.

Note: Satisfying this requirement will support interoperability with assistive technology such as screen magnifiers and alternative user interfaces. Assistive technologies may allow the user to control contrast and color selections or other individual display attributes.

Identify if a product permits a user to adjust color or contrast settings.

Note: There should be a combination that will provide a soft background, low contrast color scheme as well as combinations that provide a high contrast color scheme.

  1. Inspect the application. If the program allows color adjustment to foreground, background, or other elements note how many color options are available.
    1. For each application module, check preferences for color controls; note how many colors are available.
    2. Test the application color selections to ensure that a range of contrast levels can be obtained.
  2. Investigate empirical data on contrast ranges and requirements.
We're not saying get rid of the dark background, give us the option to change it. Listen to all the comments on your site.



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ChrisM

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I totally wanted to argue with this post. I read it originally in Outlook 2016. I was all, "Whatever. You cant change the contrast in Outlook!"

TIL - You can totally change the colors in Outlook. 
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David D, Technical Product Manager - Camtasia

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Hi Sophia,

It’s our understanding that 508 compliance is required for Federal agencies and can apply to governmental agencies at the state and local level as well has publicly funded educational institutions (such as community colleges and public universities). What that means for Camtasia is we are not obligated to comply with 508. Our customers in government and education, obviously, do have obligations and therefore we provide documents such as VPAT’s so that they can make informed decisions on our products before purchasing.
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Donna.Lettow

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You're right that under Section 508 of the Rehab Act, the onus is on the public sector not to buy your product if it is not accessible.  (Unfortunately, it's very difficult to do that without buying the product in order to test it.)  However, the majority of movement in the area of private sector accessibility is being triggered by lawsuits, as well as formal complaints to the Dept. of Justice and the Dept. of Education.  Nearly all of those cite discrimination under the Americans with Disabilities Act (ADA), not Section 508.  The ADA applies to everyone.  Most of the suits/complaints are settled with an agreement by the vendor to bring their products up to WCAG 2.0 standards under the supervision of the courts or agency.  These are the exact same standards as Section 508.  
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Sophia

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David D.

Even if you don't have to comply, why not do it anyway? We've had the product for a while now, when it wasn't with these dark colors. The upgrade to 9 (?) added this drastic change with no option to pick a different color scheme. People spoke up and even with the latest upgrade, still you haven't addressed this.

So what do we do, stop using Camtasia? Well, that's the tool we use at work, currently. I can go back to using Adobe Captivate. I believe they're still putting their customer's preferences into consideration when thinking about drastically changing UI for no apparent reason. I don't see any value add to this new UI.

Considering the number of complaints (not only in the new color scheme but how you redid the UI....some of it kinda stinks), and that you're constantly charging us to upgrade, just add the option for us to pick the reverse UI color scheme. Again, Gray on black is very difficult to see no matter how good your monitor and your vision is.

Many other applications, including the iPhone and ipad has the ability to invert screen colors with a simple button "invert colors".

Even the ability to add a brighter color like the lime green you have in Properties and Share would be a plus! How hard is it to add this option to Camtasia to keep your loyal customers happy?




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Oz du Soleil

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I hope that by voting for this I'm NOT voting to get rid of the black background. I like it. My Excel and YouTube backgrounds are all black, too.

My vote is for users to have a choice. 
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Bob Lewis

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Yes, I vote for a choice.
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karin.layher

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Just to add to the fray, my team and I recently upgraded to Camtasia 9 and promptly reverted back to 8. We all had problems with eye strain and difficulties seeing the options due to the low contrast. None of us have visibility issues. We will be interested to see what new option is offered some time this year, and hope that it works better for us. We use Camtasia frequently, so can spend hours in the tool. If we had known how difficult to see the options would be over a time period, we would never have switched. We did it more to remain current on the software than for other reasons and purposefully put it off for some months due to the massive change in the UI. Will there be some sort of notice sent out when the option becomes publicly available, so that we can see if it works for us before we try the switch again? I'm with others in voting for a choice. That may be your best option for pleasing the most people.
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Mal Reynolds

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Well, 9.1.2 is... uh.... better than it was. Not that that's saying much, but it's something. The shade of the timeline markings has moved well up to the top right of the colour picker, so it's closer to white.

I'm still not sure that it's going to work that well for those with deteriorating vision who find a dark text on light background arrangement (something that's only a couple of clicks away in Photoshop, for example) easier. Still, it only took, what, a year and a half to change a couple of numbers in a config file, so I suppose that it's possible that we'll see that some day.

But my bet is that this thread will now be marked as "Implemented" and that will be the end of it.

What the point of vertically stacking the Media Bin and Library tabs was... I have no idea. It means that you see fewer items in the media bin. How this is a good thing and what advantage this bestows on us, I'm not really that sure. Yes, certainly whichever one is active appears as the top icon. I'm always a big fan of "click in one place on the screen, and go to different places depending on context". I'm sure that's always a good thing. It improves the range of my profanity vocabulary endlessly.

I'm only looking at this on my notebook at the moment; I'll be interested to see how it looks on my much higher res desktop.
(Edited)
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Tim Frost

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I installed this update on a machine that I'm no longer using (much like Camtasia 9) and I looked for ANY differences or IMPROVEMENTS to the color scheme but I found none. I searched the online help for the term COLOR PICKER and that returned NO RESULTS. Can you give us some guidance on where to click to see these alleged improvements? I examined all of the various Properties and Preferences that I could find, but I found nothing to show me how to change the dark background color or the font size or color.
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Mal Reynolds

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It's not "alleged", Tim, and settle down.

The contrast HAS been improved. Point me to where I said that this was an ideal solution or that it solved all of the problems. I didn't, in fact I said the opposite. But whether you like it or not they HAVE boosted the contrast by bringing the text closer to white. Does it address the font issue? No. Does it address people who need a dark on light option? No, and I said as much.

There is no colour picker in Camtasia as you should know. I took screenshots of Camtasia before and after. I then used the colour picker in Photoshop (I possibly could have done something similar in Snagit but frankly I find the editing functionality in Snagit painful and unintuitive to work with and generally just pass captures through into PS anyway) to compare the white text on the timeline. The left is the old timeline text, the right is the new timeline text. It HAS shifted appreciably toward white, which means that the contrast HAS improved. I can see the difference between my notebook and my desktop as well.

I haven't said, at all, that this solves all of the problems. But to claim "they haven't improved anything! No change!" flies in the face of objective reality.

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Tim Frost

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Mal,

I agree with you that TechSmith will consider this now to be a closed issue. But frankly, I think that this release was a waste of time and I believe that even TechSmith realizes this purely by the fact that the prior release level was 9.1.0 and this meager release was only 9.1.2 which is virtually NOTHING. Wake me up when they make release 10.0. Now THAT would be a REAL update of this SORRY excuse for a replacement of version 8.6.
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pg

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you are dead wrong -- if you teach and you have visually impaired students then the selection of UI coloration is critical -- and there was absolutely no reason not to have made it a matter of personal preference anyway.
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Mal Reynolds

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I am "dead wrong" about WHAT, exactly, pg? That the interface is of a higher contrast now? I have objective numbers to back that up as illustrated above, so frankly I really couldn't care less if reality doesn't accord with your "feewings" about the matter.

Was I wrong in suggesting that this solves all of the problems of visually impaired students? Show me exactly where I said that pg. Go ahead, point to the exact paragraph. Oh, yes, right, if you bothered to actually READ what I said you will note that I said the opposite of that; that this does NOT solve the problems of the visually impaired.

Was I wrong about making it a matter of personal choice? Try reading my past posts, pg. Unlike you with your one whole post, if you look back at my past ones you will find that NOBODY has been pushing harder to make the interface user customisable than me (except maybe Joe), but hey, with your one whole post on the subject, thanks for backing us up on that one pg. You helped no end.

So, "dead wrong"?
(Edited)
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kayakman, Champion

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@ Mal Reynolds

re ...
There is no colour picker in Camtasia as you should know 
FYI, you can use the color picker that available when a callout is on the timeline

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Mal Reynolds

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Quite right. I was thinking in terms of the video content and had forgotten about that one; I stand corrected.
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kayakman, Champion

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9.1.2.'s UI contrast is a definite improvement, however ...

many months ago, somewhere in this forum, different thread, I suggested that the CS9 UI font color be changed to pure white; I still feel that way; to my eyes, pure white works the best with the background

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Mal Reynolds

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I had the same thought; I don't know why they didn't go for that. However they seem to be wedded to the idea that it needs to be a shade of grey. Interestingly it's a shade with a very slight colour cast to it as well, not easily noticeable with the naked eye but the RGB values show that it's there. Photoshop's greys are all lined up to give a completely neutral shade. This is just an observation /rumination rather than a "coulda / woulda / shoulda" thought.
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Donna.Lettow

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Closer, but still doesn't meet the international accessibility standards for color contrast.



This one, however, seems to have gotten worse:


4.5:1 is the passing grade on this test.

Legally, the federal government and many state and local governments (including mine) should not be purchasing this product.  Not saying they aren't buying it, but that they open themselves to the possibility of litigation when they do.
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Tim Frost

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Why is this so difficult for the management and technicians at TechSmith to understand this? And why have they totally disregarded these standards in the 18 months now that Camtasia 9 has been out?
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Mal Reynolds

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I think it depends.

If the intention of this is to be an interim fix to pacify a block of users, with ongoing work still being done on a completely new interface (fonts, options, the whole enchilada), then that really needs to be a message that they get out in front of sooner rather than later. The release notes really just leave people guessing about whether this is or isn't the case.

If, on the other hand, this is IT and we come in on Monday to find this thread marked as "Implemented", then I expect that Techsmith customer support will have relocated to a fortified foxhole with a sign on the entrance saying "We have moved, please refer all complaints to Vegas@MAGIXSoftwareGmbH.com".
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Joe Morgan

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I agree Mal,
TechSmith needs to say if this is it. The UI is as good as it's going to get for the foreseeable future.
OR, big changes are coming Very Soon!

Not some stealth BS response like, we will continue to look at ways to improve the UI. We will always strive to make the user experience as warm as summer rain. Because at TechSmith, we are always reaching for the Future and the Stars. 
 
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pjonesCET

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You should have the Camtasia Background customization's that "SnagIt!" has. You can use either dark like now or light  which I use

Notice light canvas with dark color icons and text.

But have a feeling that this is the best we will ever get from TechSmith so far as UI goes. They are scared to be bold and different. It better to be bold follow wishes of users. Than timid a Copy the design element of another bigger software package.

It appear no one care about people that have eyesight issues. I you absolutely must have a Dark jet Black Background. The Make all text and markings Bright sun yellow. As Bright sky Blue  even pure snow white is difficult to see on a jet black Background
(Edited)
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David D, Technical Product Manager - Camtasia

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Hi Donna,

Re: the contrast ratios. We are targeting the 4.5:1 or better recommended by WCAG 2.0 Level AA for text contrast. We double checked the examples that you gave this morning.
Ex 1: "Click an object on the timeline or canvas ..." That's the empty state of the properties panel. That was intentionally left with a lower ratio to indicate it's empty state (i.e. no selected elements to display properties for).
Ex 2: Undo, redo, copy controls ... those are the disabled state of those controls. The lower contrast indicates the disabled state
Ex 3: Playhead over audio track name and wave form ... as the playhead passes over the audio track name it intentionally makes the text of the name more transparent so that the audio wave is more visible as the head passes over. We did not intend to change the contrast of the wave form from previous version. We'll listen for feedback on the wave form interaction to see if it's an additional area for improvement.
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Sophia

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Hello @David D, I just upgraded to 9.1.2 build 3011. I don't see where I can change the color settings for Camtasia. I went to Edit->Preferences->Canvas and other preferences and I don't see anything to change the app from black to white?  I don't see it in any other intuitive place. I can change the canvas color, but I thought you added the option to change the contrast in the app itself??? Can you please point me to where this new feature might be?
(Edited)
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kayakman, Champion

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perhaps a misunderstanding ...

there is no option in CS 9.1.2. to change the UI color scheme
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Sophia

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Arghhhhhhh!  Very disappointing.

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pjonesCET

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They've only been talking about this issue for the better part of year or more. I think they have put it in  the classification of one day we may do this, but not anytime soon.  You'll notice people like me that have some Issues are most vocal on this subject if you have been viewing prior comments on the Subject. Evidently all the developers TS has don't wear glass or have eye issues, and could care less.

Please don't shy away from Camtasia as despite it irritations and defects. It's more simple than other similar software There is another I use on occasion to do instruction video because it allows typing in a script and have the Mac system voices do the talking. The only reason I don't use it daily, is because almost need to be a DuPont Engineer to understand how to use it. Something that would take 10 minutes in Camtasia would take due to understanding of the commands would take a Half-hour to forty five minutes on this other App.
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lushr

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the last official response i can see is from 7 months ago. accessibility is a basic usability issue this should have been rectified long ago. I actually have perfect vision but cannot see the interface because of glare on the screen from the office lights. the fact that i cannot see any improvement since 7 months ago suggests to me that the company does not see this as a priority despite intense feedback. very disappointing.
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jay

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I understand the old DOS look is in fashion but other software such as MS Visual Studio gives you the option of the DOS look or the traditional Windows look with colors.  I'm not disabled but my eyes, and my body, are getting older and I find the Windows color scheme less taxing on my eyes, especially at the end of the day.  Most of these comments are nearly a year ago.  What became of this?

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Joe Morgan

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Here's an image of the original UI and the New UI side By Side.

From what I understand, this is as good as it gets.
No plans for adding controls to lighten the UI, customize the layout. Nothing else.

Regards,Joe
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david

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Interesting, this specific thread HAS to be the longest running on this Forum (you can't kill it!), and still little has been done to correct the working screen presentation, or allow users other color options. I've watched here through the version updates/upgrades, v8.6 to v.9x, and v.9.x to Camtasia 2018, and am still holding on to v8.6.
Other bells and whistles aside, this is a poor result for, "as good as it gets."
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Soph Marx

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The customer is always right, right?
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Gary Gile

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This is why I refuse to upgrade any more, because according to Techsmith, the customer is NEVER right.
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ChrisM

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How someone hasn’t come out with a viable alternative baffles me. The absolute disrespect for the user base baffles me.
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Donna.Lettow

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Absolutely nothing came of this.  Which is why I now use Adobe Premiere Elements whenever I possibly can.  Techsmith's response to our legitimate concerns about the usability and accessibility of their product has been "Don't let the door hit you on your way out."
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pjonesCET

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Idea setup if you can't change the UI change the type for all the commands to a very Bright yellow.
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tony.lima

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This topic has been under discussion for at least 2 years.  I've been using Camtasia 2 for the Mac and just tried doing actual work with 2018.0.8.  I'm over 70.  The timer on the timeline is unreadable.  I offer screen caps of version 2.x vs the 2018 edition.  If Techsmith doesn't waznt us old folks using their products, just keep behaving like this.  BTW I have been using Camtasia for 5 years, Snagit approximately forever.

Tony Lima
Los Altos



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davemillman

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Wendy Hamilton, the CEO of Techsmith, commented on this thread more than a year ago that help was on the way. We're waiting...

Can't understand how making text color an option is so hard, given all the other things Camtasia lets us do.
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Joe Morgan

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I don't understand why MAC users got left behind? I'm surprised to have come across this post.

13 March, 2018: Camtasia (Windows) 9.1.2
  • Improvements to color contrasts in user interface to increase legibility and reduce fatigue.
I would have preferred they increased the size of the fonts and did some other things as well. But Camtasia 9 looked pretty much like tony.lima's screen shot of MAC 2018.0.8. before the change.
I think Camtasia 9 was a little less grayish by comparison? You can scroll up a bit and see my before and after comparison image on this same page.

I calibrate my monitors. That makes a difference.
Here's a current shot of the timeline indicator from Camtasia 2018.0.7 build 4505 Windows.


Regards,Joe
(Edited)