Adjust the UI color & contrast

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  • Idea
  • Updated 1 month ago
  • Planned
  • (Edited)
(This idea comes what what we’ve heard here in this community as well as from other customer feedback methods we utilize. The feedback we gather here will help us gauge how well it fits our users’ needs. Please let us know what you think)

The Problem:

The Dark UI for Camtasia does not appeal to everybody and for some, it makes working in Camtasia unproductive due to issues with contrast and text legibility.

Potential Solution:  

An option in Camtasia to choose a lighter UI or choose your UI color.
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David D, Technical Product Manager - Camtasia

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Posted 2 years ago

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Rick Stone

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yes, Yes, YES!!!! (cue famous diner scene from When Harry met Sally)
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Gary Gile

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This is by far the most annoying part of the new Camtasia, the black background at the top and the STUPID light grey lettering.
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jsaxon

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Camtasia implies that only those who are visually impaired will find the interface difficult to use. I beg to differ. I do not consider myself visually impaired, yet I find the interface horrible to use for any length of time. Please change this. I avoid using your product now because of it. If that is your intent, then by all means, continue with this interface.
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training

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I agree jsaxon. The sheer number of people who have requested this feature cannot all be visually impaired. It's demeaning to make a statement like that, as if they can dismiss the problem because someone is impaired. It also smacks of discrimination. So what if customers have an impairment? Make your product accessible, especially when your competition has already done it. I just upgraded my ScreenFlow to vs 7 a couple weeks ago. I would have liked to stick with Camtasia, because so much of my work is in their format, but I also like to work with software that does what I want and is comfortable to use. Screenful has already addressed problems like this and others that have been requested many times. Once Techsmith starts losing market-share, maybe then they'll take us seriously.
(Edited)
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media

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I'm going to chime in here. Looks like this has already been discussed quite a bit, but... the UI is definitely too dark. I'm not vision impaired. In fact I have 20/20 vision. I've also used Screenflow, and their UI colours are MUCH better. All Techsmith needs to do is have a look at Screenflow to get a sense of what everyone is talking about. I've spent quite a bit of time comparing the two, and I think Camtasia has the edge, but please, provide the option for different UI colour schemes. I have an audio editor that has 7 presets and the option to custom change just about any part of the UI. It's brilliant, and cost less than $100. Please move this up the priority list.
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Sophia

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OMG, kill me now. Jeez. The Camtasia screen is so dark, I can't even see the tiny scroll bar at the bottom to scroll through my clips to get someplace. Not only is the scroll bar narrow and hard to grab, I can barely see the somewhat lighter gray color on top of the grayish black color. I can see by the comments that this is a very popular topic. FIX IT!!!

Who came up with this? Let me reverse the colors. I can't see!!!  Seriously, do I need eclipse glasses to see the UI? I'm running version 9.1.0 on windows. I don't know what else to do. Help. This is a popular feature request. Why won't you fix it??????



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Sophia

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I am not visually impaired, but I can't see with the Gray on Black user interface. You need more contrast, at the very least, or some more color. It's impossible to see anything. Hey, Audio Effects has some muted baby blue to add some contrast. Yay.

Captions is ridiculously hard to see with the gray on black.  I see some green at the bottom, that's a start!


Check out how Apple does this "Smart Invert Colors". And they are the ultimate leader in usability, so take some tips from them. They give you the option to invert the colors to something you can actually see.



Seeeeee?



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training

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If I could vote multiple times for any feature, this is the one.
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ExpertNovice

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I have given up.

It was about 2 weeks ago where we were told, 'For any Camtasia customers reading this, we owe you a post as well - just give us some time to get that together."  (I don't know the exact date becuase GetSatisfaction doesn't record the date of the post.)  So far, nothing even though we were told a couple of months ago there was going to be a meeting on this topic.  So far, we have heard nothing about that meeting either.

Even the current post downplays the issue.  The current concern is that "it might not "appeal to everybody.  Ignoring those who are unable to use the software or who have issues using it.

It took being told I, and others, don't count to go from "I will open this idea every month until it is accepted" to "I have given up."

(Edited)
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David D, Technical Product Manager - Camtasia

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I certainly understand your frustration. Wendy's post on June 2nd marked a new commitment to be more responsive and transparent to customer feedback. I hope with our follow through on that commitment in the coming weeks and months we'll earn your trust back. Robert's post this morning was intended to be the Camtasia post that Wendy spoke of. Perhaps that didn't come across clearly. We are using this round up to have a better understanding of priority of the features relative to each other. Once we have an opportunity to evaluate the votes, we'll respond on all the features in the round up to let you know where they stand.
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ExpertNovice

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I have reread the post above.  I neither see the CEO's name nor the offer to refund our money for C9.  Both were in Wendy's post.  I was deleting newly received posts and noticed this title as it was being transferred to trash.   It is unlikely I will notice Wendy's promised post.
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wendy.hamilton, TechSmith CEO

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Hi, In my 6/2 post, I linked to a Snagit voting list, and I promised a Camtasia post as well.  What I meant by that is a Camtasia voting list which was posted 6/12.  Everything else I said in my 6/2 post was meant to apply to Camtasia as well as Snagit - I can see why that would be confusing and apologize for that.  I've asked Rob to contact you about refund.
(Edited)
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Joe Morgan

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Hello Wendy, how about getting someone to define Choose your UI color.

Because if that's means Black becomes Blue and Dark Grey becomes a"Slightly lighter shade of blue"
If it's nothing more than a hue shift is what you get. Than from my perspective. The UI would still lack contrast. So it's a non starter and a poor idea.

Without a  mock up posted  from TechSmith.
I don't see how anybody knows what they are voting for.
 
Are we going to wait for weeks on end to see who votes for this.Then base Camtasia's UI on what people THOUGHT they might be voting for.

I think at best, if you chose Camtasia Green. You might end up with this. How are we supposed to know any better?




Brown maybe?



No thanks on all counts. Some clarification please.

Regards,Joe
(Edited)
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Donna.Lettow

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As an accessibility specialist who also has a vision impairment, I'd like to know if any of the promised steps have been started now that 3 months have gone by.  I purchased Camtasia Studio 9 but can't use it because of the poor color contrast.  I'm interested to know if anyone in the federal government is using 9, because I'm fairly certain the color contrast is in VIOLATION of the Section 508 regulations.  If you'd like to test your colors, here's a good place to start: https://www.paciellogroup.com/resources/contrastanalyser/
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ExpertNovice

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PS.  I have deleted all posts after this thread.  I have been watching threads to help what little I could.  Like I said, I have given up.

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Joe Morgan

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As defined in the description.I don't support this as an option.

Please, define what choosing your UI's color would look like.
Is it the ability to adjust the overall Hue and Brightness?  If that's what your talking about.

 I can only say "NO Thanks".
Changing the color of a low contrast image does very little for you.

Unless your into low contrast and strained eyes.



Users have been asking for a brighter UI for months. So , this question comes across like a stalling tactic from my perspective.
Lets see, you get to take votes on this for a full month moving forward. Then,  you have a few weeks to get back with us.

So, no UI changes are coming anytime soon. That's a given based on this thread.

What happens then? 2 months from now.
 Will you ask us to vote on another important UI consideration?

Then , a couple of months after that.Rinse and repeat stall tactics.
Keep riding that train long enough you might not have to do a thing. You could just blame Camtasia 10, say you no longer have the resources to fix version 9. Hang your hat on version 10.

A lot of members have posted lengthily responses. In a multitude of threads, specifically stating what they would like to see happen with the UI and why.
I posted a lot of images, made a case for what I thought should be taken under consideration.

To be asked how I feel about a vaguely described color scheme. A lighter UI. Is a smack in the face at this point.
I wonder how many of these other members feel the same way.

I suspect that may be where ExpertNovice is coming from.
(Edited)
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training

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Everyone is talking about changing the background color, but my issue is white type. I'd like to be able to change the type to black then adjust the UI color so that it's clear for me. White type on anything is hard to read, in any size. 
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training

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Actually, that isn't really white type. It's light gray type, and that's even harder to read. 
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WIZBASKY

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This reply was created from a merged topic originally titled Camtasia 9.0 UI & software limitations.

I am not liking CS9 vs CS8.6, the UI, layout & tools in 8.6 are far superior, it's not even close. I have just spent the last 3 days testing EVERY Editing program listed on google.



15 programs in total, downloaded trials and tested them all out, each software has at least 1 feature I like and some programs are ok in general, but fail in 1 critical area I like from camtasia, such as some of the editing programs do not give you Narration ability, they expect you to use another program and import it in. some programs do not let you choose a mic input which I have 3 mics. some have crappy green screen options.

Camtasia 9.0 at the very least is a program I know I have been using CS 7-8.6 for 4 years and now 9.0 is out, I just can't stand the crappy UI, and now that I have tested all these other programs I can see just how lacking in abilities CS9 has.



you know in almost EVERY Video Editing Software list you can google I only found 1 list with camtasia Studio on a list, no one conciders it a video editor. Google for yourself if you don't believe me "Video Editing Software "



I feel this software has better features than most of the crap on the market, but they ruined 9.0 with the UI. you might ask what did you not like about the UI, which would suggest I did not like 1-2 things, no no no, you screwed it all up, I would need to list every feature on your UI to tell you what parts I did not like.



ALL I WANT IT the stability of 9.0 in the 8.6 UI layout, please release CS8.7 with the exact same look of 8.6 but with 9.0 stability.



do that and I will buy your software again.





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kayakman, Champion

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This reply was created from a merged topic originally titled CS9 Marker UI Needs Improving.

marker flags too narrow to display marker name text; should display width of actual text

need marker text pop-up to show marker flag text for when timeline zoomed out

marker properties text box too small to show all text; limits marker text to 40 characters; marker UI in production wizard accommodates more text, but that text not preserved in project

http://www.screencast.com/t/2CYNdbbb    1:55

related suggestions [made for CS8 but still relevant]

need ability to export/import markers

need ability to change marker type in bulk

marker numbering should be part of project properties

need ability to randomly navigate markers

need left panel option control for markers
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Joe Morgan

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This reply was created from a merged topic originally titled Quit Talking About Improving Camtasia's UI . Improve it Instead.

Users have submitted Countless Suggestions and Ideas on to improve the UI.
This has been going on for over 6 months now.

Today we've opened voting on if we would like to Adjust the UI's Color and Contrast.
REALLY? This is a serious question that need to be addressed?
I'm all for the new path forward that Wendy is putting out there.

Overall, this issue doesn't require any more votes. The votes were in long ago.
I believe Wendy is sincere and a response is forthcoming.

 However,this all feels like an exercise in redundancy at this point.

Regards,Joe

 Will pigs fly before Camtasia gets a makeover?
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David D, Technical Product Manager - Camtasia

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This reply was created from a merged topic originally titled Camtasia 9 Interface (UI).

Hello TechSmith Community!

Camtasia 9 signified a departure from a user interface that many had been accustomed to over the years. One change that is immediately apparent is what has been referred to as the “dark” interface. It is an interface similar to what Mac users of Camtasia have had for some time. Since the release of Camtasia 9, some users have expressed concerns with the new interface..  In response to these concerns, we recently applied a standard design tool that measures contrasts against industry recommendations. With a couple of small exceptions, Camtasia 9’s new interface scored within recommended guidelines. However, with that baseline measure, we will research ways to provide options for users who may find the new interface more difficult to use. Thank you for your patience as we refine the usability of Camtasia.

- Team TechSmith
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Tim Frost

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David, 

I don't care what standard you used when you set out to DESTROY what was a great product.  The real standard that you should be using is the WCW standard.  i.e. the What Customers Want standard.  And from all of these comments I belive that TechSmith failed miserably in meeting the WCW standard on the UI by scoring a .02 on a scale of 10.
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davemillman

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David,

While I disagree with Tim Frost's "Destroy" comment above, I couldn't agree more that the lack of contrast in the UI is painful. The number of comments to that effect here in this thread should tell you something. Perhaps someone interpreted the standard wrong, all I know is that the lack contrast is lousy and tiring on the eyes.
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ExpertNovice

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Allow me to use a simple analogy.  Automobiles have standards.  Steerig wheels, pedals on the floor, etc.  Perhaps we should stick with standards and simply decare some should not be alowed to drive.  Those without legs, too short, etc. would just be denied.  Not to worry, the loss of sales wouldn't hurt the automotive industry.

By that logic, no longer would ramps, elevators, or escalators be necesary if we simply stated that stairs, with a few small exceptions, adhere to standards.


PS, ignore Tim.  100% of his posts are pure negativity.  Tim,  I have prayed for you and wish you well.

PPS.  The only reason I reentered this forum is to state that Robert, of Techsmith, has reached out to me and is honoring the options offered to SnagIt users.  I won't be logging back in unless Camtasia is "fixed" and I decide to upgrade, again. (Yes, I know it is I that am broken and have been deemed unworthy.)

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pjonesCET

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I would be satisfied if we were allowed the choice of UI Color scheme similar to what  SnagIt uses, light blue with darker Blue lettering used . The Canvas Color could be Black but the controls that show up in the canvas area could be  a bright Red, blue, yellow or green depending upon what it does.
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ExpertNovice

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This reply was created from a merged topic originally titled C9 New Black UI and text.

I've seen images in the forum showing the new black ui.

First, I like black surrounding photos when editing photos.

Second.  I also like having black, or other dark color, in unnecessary areas to reduce eye strain.

Finally, someone please tell me all text on the black background is bright (bold) white.  If not, people with my vision issues (glaucoma-like) may be unable to read the text so allowing us to change the background color of menus, etc.  will help us.
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chris.quandt

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This reply was created from a merged topic originally titled New Camtasia 9 - Too difficult to view grey text on black background.

Please add a way to change the color palette on the UI. I've tried to brighten up my monitor but it is still too dark.
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Info Info

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This reply was created from a merged topic originally titled User interface Colors.

The new UI Colors are horrible hard to work with. (camtasiia studio 9)

It should be possible to change at least the UI backround and text colors to other
values to have more contrast.
If you don't have eagle eyes ist very frustrating to almost impossible to get a decent workflow, cause the contrast is so low you can't really see what you're selecting or doing.

Can this be changed in any way?<br>
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kayakman, Champion

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This reply was created from a merged topic originally titled CS9 UI Font Colors Are Killing My Eyes ... A Switch To White Might Substantially ....

Most fonts in the editor UI seem to be a type of gray color; when viewed on the dark gray UI, they always look blurry to me; notwithstanding the many posts and threads on this forum, it seems to me that a simple font color switch to a white font could make a huge improvement in the editor UI; such a switch should be relatively quick and easy to implement in the code; a user option to make it so would be greatly appreciated

To make my point, I made a simple white font mock up of the editor UI ...

https://www.screencast.com/t/HTRTYzbMvcQ

I used to be able to work 12 hours straight in the CS8 UI; but after 4 hours with CS9, my eyes have had it 
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Joe Morgan

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This reply was created from a merged topic originally titled Improving Camtasia 9's Dark Disfunctional UI. It's far worse than Adobe's. A comp....

Adobe's UI's are nothing like TechSmith UI's.

I got tired of seeing Dark themed TechSmith UI's being compared with Adobe's.I've read a lot of posts that suggest it's monkey see, monkey do. TechSmith, the monkey following Adobe.But their not following Adobes lead at all.

With Adobe, you can set the UI to extremely Dark "Black". To dark for my taste at times but there is still a lot of color, the media on the timeline,the various editing windows,etc..Lettering is "White" not "Light Gray" like Camtasia. There's  "Blue" timeline position and effects values. Even at the darkest setting, Adobes UI has plenty of color, contrast and readability.
See Image Below,Click to Enlarge

There's a science behind dark interfaces.Brightly colored UI's interfere with your ability to discern color and contrast correctly.If you look at the first 2 UI images I've shown. When you look at the image of the house. You eyes will think that the image shown below is brighter or lower in contrast than the image above.They are in fact,identical.
However, Adobe still let's you brighten the UI.It a variable adjustment from as black as shown above to as light as shown below.Just realize that dark UI's are better for a reason.
 
With Adobe,you can also customize and arrange any and all panels. They can be placed  anywhere you wish.You can combine panels "Compound Panels" if you
will. You save the custom layouts you create.You can have one for
creating titles, special effects, your favorite editing layout.One click
will switch between each workspace.

All Panels can switch into full screen mode.You simply highlight the panel and hit the "Tilda Key"
The media bin is shown switched to full screen below.

Plus, the media bin let's you enlarge the size of the Thumbnails.Now that's visibility.
You
can even hover your cursor over the videos. You scrub through them and
preview them right there.You can even mark in and out points. Just hit
the "I and O"keys.

 Here's what TechSmith's done to SnagIt. Everyone requested a UI with better visibility going back to SnagIt 12.Well, actually this is an improvement over what they did to SnagIt 12 initially but It's still to bright for me.
 
Through the magic of Photoshop I bring you Camtasia 9 with a SnagIt color Theme.
 I hope this will never happen to Camtasia.

In closing, everyone should feel free to compare Adobe's UI to TechSmith's.

TechSmiths
UI needs some improvements.

 Adobe"s UI is a fine example of what a User Friendly and Highly Functional UI is all about. 

 I'm not beating up on TechSmith here. My intention is simply to point out how much Camtasia 9's UI lacks and what it could be with some forethought and work.

I posted "most" of this Idea as a response to another thread earlier today. My thoughts were immediately buried under another response. So I posted this as an Idea for others to see.


Regards,Joe
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Kostix

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Hello, I beg you to add a light interface to camtasia studio 9. Me the black interface is very unpleasant to the eye
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Info Info

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This reply was created from a merged topic originally titled user interface colors.

The new UI Colors are quite hard to work with.

It should be possible to change at least the UI backround and text colors to other
values to have more contrast.
If you don't have eagle eyes ist very frustrating to almost impossible to get a decent workflow, cause the contrast is so low you can't really see what you're selecting or doing.
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lynette2003biz

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This reply was created from a merged topic originally titled The working background (not the canvas) is black/dark gray. My vision is such th....

The working background (not the canvas) is black/dark gray. How can I change this? My vision is such that I cannot work on a black background. help, please! V.9
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WIZBASKY

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This reply was created from a merged topic originally titled Camtasia Studio Ver 8.7.

Please make a new version of Camtasia Studio 8.6 and call it 8.7  and give it the stability of 9.0, but not the UI.
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shrisource

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This reply was created from a merged topic originally titled Camtasia 9 issues.

There are several things that were right with Camtasia 7 that are wrong with Camtasia 9.
1. The interface color was too dark before but now it has sunk into the depths. There is a very unhealthy (literally) trend in some software for white on a black background or worse, gray. This is coming from very young developers who spend their nights gaming in dark rooms and were not alive in the 70s. Other wise they would know we used to have black screens with white or green text and it sucked! That is why Apple introduced black on white which 1000s of years of writing and scientific research have shown to be the most legible. At least Adobe and others offer a light color GUI as an option for those who need to be able to work with the software without eye strain.
2. At the bottom of the timeline there used to be a scrollbar. Essential for any serious work. Where is it?
3. For some reason, I cannot get into this site with Firefox, sign in never completes. Chrome works.
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wjmc

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This reply was created from a merged topic originally titled Gray text on black background viewing problems.

The gray text in front of the black background is not clearly visible on my monitor (Windows, v9). What to do?
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training

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This reply was created from a merged topic originally titled Change the Black Mac UI to something with good contrast.

As a Mac user of Camtasia, I agree with all of the C9 users who want the interface modifiable to be more visible, with more contrast between background and text. It isn't any better on the Mac version. The visibility of anything with gray text is very poor for me. I need good contrast. I can barely make out the tiny thin writing on this forum. Gray on gray isn't good, nor is gray on black. Please give us some options. 
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Sharyn

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This reply was created from a merged topic originally titled C9 - Change default colours of Canvas and Environment.

For Camtasia 9 Windows

1. Need the ability in Preferences to set default canvas colour to white so we do not have to change the canvas colour every time we create a new project from black to white.

2. The option to change the GUI colour to a light one would be useful. The light text on dark background plays havoc with the eyes as I see ghosting lines when I look away from the screen.
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Keith Volquardsen

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This reply was created from a merged topic originally titled UUUGGGHHHH! SO Frustrated :-(.

Words cannot express how much I hate this new version of Camtasia! Man they screwed up what was once a fantastic produce. :-(
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Sam Israel

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This reply was created from a merged topic originally titled Camtasia 3 Mac Timeline Contrast/Colors.

I began using the new Camtasia today and I love it. But after working for a few hours I can feel my eyes straining to pick out the edges of clip on the timeline. In a future update, can the clips be a lighter shade or a different color so there is more contrast between them and the timeline background? 
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Deepa

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This reply was created from a merged topic originally titled Change Camtasia Background color from Black to something else.

Please allow us to change Camtasia background color from black to something else. I have a Thunderbolt display and black is so hard to navigate around the application with such a high resolution . Thank you