All of my video screencasts record at a high speed. Is there a setting something that has changed. It used to record normally. Thank you.

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  • Updated 3 years ago
My video screencasts playback at faster speed. They are unable to follow.
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  • curious

Posted 3 years ago

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Daniel Foster, Snagit strategy lead

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Hi Kim - We haven't released an update to Jing in some time and I haven't seen other reports of this changing. May I ask what version of MacOS you are running?
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Same problem. High Sierra MacOSX 10.13 here.