Alternate to SnagIt 12 missing text capture

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  • Updated 3 years ago
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Merged

This conversation has been merged. Please reference the main conversation: Text Capture

 The text capture feature has been removed from SnagIt 12. I'm looking for a
suggestion for an alternative. I periodically find the text capture feature useful. SnagIt was the only way I knew how to capture text. For example I would use it to capture and then manipulate file lists from Windows Explorer or a list of database queries. 

Suggestions for an alternative would be appreciated.   Thanks

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ElaineLMC

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Posted 6 years ago

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russingersoll

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I too find the lack of text capture in Snagit 12 disappointing. Over the last 10 years as an IT professional I have depended on text capture almost daily. I obviously won't be upgrading to 12.

I would suggest that TechSmith reinstate the functionality or create  a separate application strictly for robust text capture.
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jsraquet

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Will it be in 13? There is not a good reason to purchase a new version if I have to go back to the old version for an important component.
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jsraquet

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I see 13 is already out and I do not see text reinstated. They have the features shown with checks for all of the added features. Maybe they should show the checks stopping at 11 for text capture...
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ElaineLMC

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Text capture is not a part of 13.   From what I understand from TechSmith they do not plan to bring text capture back.   Unfortunately, they seem to focusing on new customers and new features and not long time loyal customers.   You can have 11 loaded and run it when you want to do a text capture but you can only have one version running at a time.  Which means you close one and open the other -- a real pain in my opinion.  

TechSmith,  Please listen to longtime customers.  Stop ignoring us.
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SUPERARR

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jsraquet

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The window file/dir info is actually already text. Is there not a way to do it without OCR? Anybody find a good alternate to snagIt on this side?
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jcnassoc

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Add my vote as well to bringing this feature back. I don't use it often, but when I do it's AWESOME! 
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intouch01

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I, too, use a lot of text capture. I also dislike that they removed text capturing.Please add this feature
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Dany_jim

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Me Too - Add my vote.
i want text capture back in SnagIt 13
I hope, more developed than it was.

thank you.
(Edited)
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jimbo.alba

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Please put the feature back. 
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mmalecki

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I would also like to see the feature brought back.  It doesn't have to be fancy.  For example, you don't need to keep the original text format; I just need the text.  I'm also willing to accept extraneous characters & remove them if I need to. 
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ElaineLMC

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I totally agree and I suspect most of us who have complained about text capture being removed would agree.

TechSmith, please listen to your long time users who have been loyal to you in the past.   .
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enabloncontributor

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I completely agree - text capture is invaluable.   I'm not planning to upgrade without it.
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Kangs Passoubady

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Agreed.. I too heavily use text capture future.. but including that in the future versions would make it more reason to upgrade..
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Rick Stone

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With so many folks finding this thread and shouting "Me too!", I can't help but to wonder how many of the same folks decided to opt out of that bit of the software that silently reports back usage data. And if nearly all these users did choose to opt out, perhaps it points to a fact that the usage data does actually serve a purpose.

Food for thought...
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Jordan Petram

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We have a 24 user license and will not upgrade any of them beyond 11 without the feature.  Nearly 50 percent of our usage is the text capture feature and is one of the major reasons we went with SnagIt years ago.  It may be time to start looking for another program that fits our needs.
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Sandy Kotes

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This is such a sad commentary. I, too, use a lot of text capture. I also dislike that they removed text capturing of menus. This deletion happened several revisions ago. But, it is nonetheless missed.
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Bernard Bytheburn

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"if nearly all these users did choose to opt out, perhaps it points to a fact that the usage data does actually serve a purpose." As a user who always opts opt of all schemes which "silently reports back usage data", with clients who also always opt out too, I respectfully suggest you stop believing your "usage data" and start talking to your users. Try asking them, not inferring, what they think.

Looks increasingly like someone in management ordered a cost cutting audit from some consultancy and they suggested you drop great features like this and flv/swf output in Camtasia 8. Either that or someone's headhunted some key programmers?

Snagit is the swiss army knife in our toolkit, and has been for years. It's one of very few tools I recommend to everyone, because, even if you've got the entirety of Adobe CS/CC + Captivate at your disposal, Snagit instantly solves all those pesky little problems that they don't.

Now it solves one less problem. Clearly we won't be upgrading. Why would we?

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ElaineLMC

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The following is the response I had from TechSmith as to why text capture was removed.
"With the release of Snagit 12, we have removed the Text Capture functionality found in previous versions. This decision was reached due to very low usage numbers and Snagit's increased focus on Video and Image capture. The code used for Text capture had become too difficult to maintain, such that updating it to work properly on newer applications and operating systems would have severely delayed our improvements to other areas of the code. The final version of Snagit that contained Text capture was our 11.4.3 release."

Maybe if enough of us complain, they will figure out a way to bring it back.  SnagIt 12 has some nice new features including video but it is unfortunate that they are sacrificing a valuable tool which I have been unable to find elsewhere.   
Does anyone know of another tool for text capturing?
Are they also alienating long time users?   Just wondering!
(Edited)
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Sandy Kotes

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Elaine good point and one that I do not know enough about. In fact, I can probably bet my company has a policy on just such a circumstance as this. Since I am not connected to the network, since I work from home, my work laptop is somewhat shielded from passing on issues to our Corporate network.
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Bernard Bytheburn

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Posted this further up the thread, but probably more pertinent here...

"if nearly all these users did choose to opt out, perhaps it points to a fact that the usage data does actually serve a purpose." As a user who always opts opt of all schemes which "silently reports back usage data", with clients who also always opt out too, I respectfully suggest you stop believing your "usage data" and start talking to your users. Try asking them, not inferring, what they think.

Looks increasingly like someone in management ordered a cost cutting audit from some consultancy and they suggested you drop great features like this and flv/swf output in Camtasia 8. Either that or someone's headhunted some key programmers?

Snagit is the swiss army knife in our toolkit, and has been for years. It's one of very few tools I recommend to everyone, because, even if you've got the entirety of Adobe CS/CC + Captivate at your disposal, Snagit instantly solves all those pesky little problems that they don't.

Now it solves one less problem. Clearly we won't be upgrading. Why would we?

Just my tuppence...

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Michael Baraz

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I now have to capture the screen with SnagIt, paste it into OneNote, right click on the image and choose, "copy text from picture," and then delete the image. That is a LOT of extra work and programs.
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ElaineLMC

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Interesting "workaround"!   Thanks for the idea.  I agree it's a lot of extra work.    
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SUPERARR

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OR simply do not buy the new version-- 
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Jennifer Bedford, Official Rep

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Thank you for your feedback about text capture.  Please continue to comment and ask others to "me too" if this is an issue for them as well.  Your feedback is being shared with our Snagit team as they look at updates/fixes/etc. for future releases.
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treegrip

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I too am disappointed.  Apparently the decision to remove text capture was based on two main factors: (1) the premise that text capture isn't widely used, and (2) the difficulty and effort to maintain text capture given how the product has evolved.

Somebody must be using text capture.  This thread mentions three alternatives: Capture2Text, ABBYY Screenshot Reader, and NirSoft SysExporter.  I don't think these companies would waste time and resources developing something nobody wants.

While I appreciate all the new Snagit features and improvements, doing so at the expense of removing a basic capability that customers have come to depend doesn't seem like the best move.  Fixing one thing while breaking something else should be avoided if at all possible.

Finally, can Snagit be considered a full-service screen capture tool if it can't do text capture? This speaks to the basic image and perception of the product.  A product with the maturity and reputation of Snagit should be able to do it all.  Seems like there has been a deliberate decision to take Snagit in a fundamentally different direction and in so doing sacrifice functionality. I hope it works out for you and doesn't turn in to a "New Coke" debacle.
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Sandy Kotes

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Hugh inconvenience. I HATE having to run two versions of Snagit. The ONLY benefit I see to v12.0 is the improved video capture option. Otherwise, v11.x has been nearly the best version so far.
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diane.pitalue

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Just to chime in here - i use(d) text capture all the time.  My company finally included SnagIt as part of the standard loadset - after I bought it for myself years ago.  But, they are providing v.12 - which is cute for images and videos so the marketing dept. is happy.  They just left the rest of us in the cold.  Guess I'll go back to my previous version.

PLEASE, PLEASE, PLEASE put text capture back into the tool!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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nancy.miller

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I see this topic is still kicking. It's a shame. I've uninstalled the upgrade and work solely with version 11.4.3

yes, I understand I can have both versions installed, but that missed the point of having all my captures in one place. missing out on anything new is the price to pay for my preference... please bring text capture back!!!!
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SUPERARR

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Me Too-
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Holger Pallak

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A lot of customers do send screen shots, text capture makes it easy to copy crucial information.
Snagit without that function is less valuable to me.
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Mike62

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Changes are not always making a product better. Once things are out, well, likely they won't come in again. Reference to the many, many complaints about removing the folders once moving from 11.3 to 11.4. Am afraid we have to live with it.

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Ralph Quinones

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I feel Techsmith is starting to loose contact with user needs.  I cannot believe Text Capture was an unpopular feature!  No way!  I am recommending my company NOT TO UPGRADE to version 12 and continue to use 11.4.
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Sandy Kotes

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Ralph: I suppose we are luck that we can use either version. I did upgrade to version 12 before I realized a few items were no longer available. I think what makes me upset is that I MUST use to version to get my work done. 
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matthew.wf.smith

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I just recommended purchase of 50 licenses at my company. Hope I can cancel that requisition first thing or my name will be mud for recommending this devalued doorstop ware.


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Ben

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I am very disappointed as well. I "upgraded" and then as soon as I opened SnagIt a message appeared saying this version no longer supports text files or something like that and I was like WHAT!? I thought it was a mistake so I emailed technical support -- Nope it's not a mistake at all! Text capture was one of the main reasons I invested in SnagIt just 3 months ago. Go piss up a rope TechSmith
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Mike62

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Alternatively, you may wish to have a look at Abbyy Screenshot Reader?
http://www.abbyy.com/screenshot_reader/#prettyPhoto
which is usd.9.95 only.

Very handy indeed.

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(Edited)
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Norm Cooke

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9 Euros and 9 US Dollars are not the same.
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Sandy Kotes

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Does this tool have the scrolling feature?
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Mike62

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Nope, sorry. You may wish to give it a try.
Seems there is a free version available on  http://www.abbyy.com/bonussr/
Regretfully, it is not portable though and you will loose text formatting.
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SteveG

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I used to run 11.4 and 12 together, but every time there's an update to the current version (now on 13.0.2) it would either corrupt or remove 11.4 so now I do it a different way. I also have Power PDF Advanced, so I use the current Snagit to capture the scrolling window and save it to a PDF. Then I saved it as a Word document (could also do a spreadsheet or text file).  Cludgy? You bet. But better than having to reinstall 11.4 every time there's an update.
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SteveG

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(Power PDF allows saving to other forms. There might be other PDF utilities that would do the same).
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dsvanp

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Add my vote to bring back text capture... I found it invaluable in pre 12 releases
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kmurdock

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I agree about bringing it back. When you need it, there's nothing to compare.

Yeah, I could buy yet another program, but why?  This was already there.  Now there's one less doohickey in the Swiss Army Knife.

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limanartem

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Can only share my disappointment with others. Upgraded Snagit just to find out it lacks of the important feature I always find useful. Yes, it was not feature to use every day like e.g. regular screen capture, but when you need it you need it. I have to downgrade to the previous version because of this... Money got just wasted
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Mike62

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Techsmith refunded me without problems...
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Daniel

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I'm a long time user - I will not update without text capture. 
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Rick Stone

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LOL, I believe TechSmith has replied to this by saying there were technical challenges related to continuing to support the text capture feature. So it's not as if they just arbitrarily and heartlessly removed it. ;)

Note that they are like any other company and are constantly struggling to balance workload with benefit. And they likely saw that there wasn't enough payoff to justify the effort it would take to overcoming all the challenges that the new operating systems threw at them.
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Joe Morgan

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penny_caine
You can still download and install SnagIt 11.
To the best of my knowledge everything still works on Windows 10.
You could even use your new SnagIt key if you don't have access to your old one for some reason.

You can download and install a new or an older version from this link.

https://www.techsmith.com/download/oldversions

Regards,Joe
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jsraquet

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Thank you very much Rick. I appreciate your feedback, maybe next time they can hold of on one new "bell" or "whistle" and reinstate this portion of the tool.
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jsraquet

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Thank you Joe - that is what I have had to do to meet this need. But this also implies that I just need to stick with 11 until something "new" shows up...
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SteveG

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Try using Capture Assistant (https://capture-assistant.en.softonic.com/). It seems to work pretty well for File Explorer frames. A lot of other views I've tried it on only go to images, but folder listings can go to text with no problem.
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David Zink, Program Manager

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Official Response
Thank you for your continued feedback and interest in Snagit.  We originally made the decision to drop text capture based on a variety of reasons.  The biggest driver was that continued changes in OS support caused the feature to degrade despite significant efforts to try to maintain it.  In the intervening time since that decision, things have not changed significantly.  At this time there are no plans to bring back text capture.  That being said, we are listening, and hear the value this feature offered.  We are continuing to consider alternative approaches that could allow us to bring this feature back, but as of yet we have not found a suitable alternative.
 
As always, thanks for your feedback!

Dave
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Matt Bechard

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You call this progress?
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DodsonDesigns

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Nope
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Victor Urbach

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Even if not perfect, some text capture would be better than none. Please consider bringing that capability back. Thank you.
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Mike62

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99,9% sure they won't bring it back in. Once features have been taken out, chances of getting them back are close to zero. Suggest to use Abbyy Screenshotreader (see link elsewhere in this thread). On top Abbyy can capture text where SnagIt usually fails, such as 'error pop-up' messages. You have to accept that the text is not formatted though, i.e. it is captured in plain text format. Alternatively, you may consider to step back to v11.3. Many of us still stick to this version. It is not supported anymore.So, for instance, the 12.4 fix "Fix for Global Capture Hotkey not being remembered unless Snagit is closed first" doesn't apply to 11.3.
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Victor Urbach

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Thank you Mike62 for responding with helpful information.

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