Annotation strokes distorted

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  • Problem
  • Updated 6 years ago
  • Solved
We're trying to use simple shape callouts, but everytime we adjust the dimensions, the stroke gets distorted in one direction or the other. For example, if we create a rectangle, and make it wider, than the original size, the left/right strokes will grow thicker, while the top/bottom strokes will grow thinner, making the whole callout look distorted.

This is strange because in the example project you show examples of callouts in all different dimensions, and the strokes are not distorted at all.

See the attached image: The orange rectangles came with the example project, and all strokes are proportional. The yellow rectangles are what we added, and look awful.



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ykessler

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Posted 6 years ago

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Daniel Foster, Snagit strategy lead

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Hi Yarin - I tried to replicate this but didn't see the same issue in the latest version of Camtasia for Mac. Can you post a screenshot showing which shape you're adding to the canvas and let us know which version of Camtasia you're using?

I'll also ask our tech support pro, Logan, to take a look.
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ykessler

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Hi Daniel- the yellow rectangles are simply the rectangle from the shapes toolbar- see attached:


Specs: Camtasia for Mac 2.7.1 (latest) on my Mac OSX 10.6.8
(Edited)
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ykessler

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Got word from Techsmith support that this is a bug that was introduced in 2.7.0, and they don't yet know when it will be fixed.

FYI we discovered a workaround in the meantime- if you use a text callout with a border, clear out the text and make the fill color transparent, you can achieve an evenly-stroked rectangle...
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Logan S.

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Hey there,

It sounds like you have been in touch with support, and they informed you of the workaround. As I'm sure they conveyed, we are working on a fix for this that is hopefully going to be coming down the pipe soon. Sorry about the inconvenience!
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Whitney

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Any word on this?  I get that it may be a difficult coding issue, but how can you expect everyone to only have annotation needs exactly the same size as your defaults?
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Stephen Wagner, Employee

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Version 2.8.0 of Camtasia for Mac was released today and it fixes this issue.  Shapes render the way they used to in the version 2.6.  You can change their size without changing the width of the borders.

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