Announcing TechSmith Video Review [New Product]

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  • Updated 8 months ago
Hello all,

We are excited to introduce our new TechSmith Video Review service! We created this service based upon feedback from Camtasia customers over the past couple of years.

We heard that getting feedback on videos you are working on is a painful process. Typically, folks end up sharing out a link, or attaching their video to an e-mail. Then they receive replies that either describe a section of the video, or at best include time codes with feedback. The video creator then has to comb through all of these messages to create a list of items they wish to address. Overall both video creators and those giving feedback dread this process. What should take an hour can often take days or weeks.

We have created a way to vastly simplify this process, by allowing you to request and manage feedback in a single, secure place. Time-linked comments, markup and annotations, deadlines and activity notifications make collecting feedback on videos easier than ever!

We encourage you to check out the service at https://videoreview.techsmith.com and let us know what you think. We are eager to learn how we can continue to improve your process of getting feedback on your videos.

Thank you!

If you run into issues our support staff is ready to help.
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Paul Donahue, Technical Product Manager - Cloud Services

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Posted 10 months ago

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david

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Paul,

I clicked on both links above and only see a blank white screen. Is this viewable only while in Camtasia working on a project, or is it a paid, support service only?  I left the same question on the TechSmith support staff link above.

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Rick Stone

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Here's what I see when I click the link:



So the link does actually work. I'm using Google Chrome as my browser.

The video review seems to work very well. I used it last year during prep work for a holiday concert. The guy I was working with liked it much better than what we had done in previous years, which involved me uploading to YouTube, sending a link, him viewing, sending me an email advising what he needed changed and all that rot. The video review make it much less painful!

Cheers... Rick :)
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Paul Donahue, Technical Product Manager - Cloud Services

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Hi David - this is a service that we created in response to needs of Camtasia users, however there is no requirement to have Camtasia in order to use the service.

For content creators it is a paid service to be able to upload videos. We do not charge for reviewers. We offer a free 30 day trial of the service which can be started from the homepage.

Our support staff should be able to help you out with the white screen issue you mentioned.

Paul
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david

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Thanks Rick,

It's not displaying in IE, and I can't use Chrome at work, but don't know if this is a service I'd use anyway.

Thanks again,...David

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Rick Stone

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Hmmm, I just fired up IE and it worked fine. But I know with browsers (especially in a corporate environment) things are often configured in a manner that prevents many sites from functioning properly. Bummer
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Here's Johnny

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We were looking for a feature to be added to Camtasia.

No one was requesting a $180 a year program.

Thanks but NO THANKS!
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davemillman

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Want a bold plan? Integrate both Screencast and VideoReview transparently into Camtasia. One product. No integrations! If it was good, it would capture the revenue I'm paying Vimeo and will soon be paying ProofMe.

Imagine: Online reviewers put comments on the timeline, I see them ona track in Camtasia. That's even better integration than Frame.io has with Premiere-no Vimeo required!

A TechSmith Triple Play!
(Edited)
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Paul Donahue, Technical Product Manager - Cloud Services

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Hi Dave,

You make some great points about the power an integration with Camtasia and Screencast.com will bring. We are definitely excited about the future for all of these products. 

While we work on creating this future we did not want to hold back the value that Video Review can bring to our customers and the opportunity for them to use it and let us know where we are hitting the mark and where we are missing. Gaining this feedback will help us improve and continue to make awesome products that people love.

Paul

(Edited)
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Rick Stone

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Personally, I'm finding myself a bit confused with the mention of "Integrate both Screencast and VideoReview transparently into Camtasia.".

I'm struggling to understand what is being asked. I'm just guessing when I say you likely want a Camtasia license that is bundled with or simply includes access to the premium features offered by ScreenCast.com and the new Video Review?

I'm confused because Camtasia seems to already "seamlessly integrate" fairly well with ScreenCast.com. I mean, there's an output for ScreenCast. But as Camtasia is a desktop installed product, I'm unclear on how it could be combined in any way different to what it already does.

Now I *CAN* actually see where they might be able to combine the Video Review with ScreenCast.com to achieve some nice integration. Perhaps after uploading to ScreenCast, if you are also a Video Review subscriber, have a button or link that says something like "start a review" or suchlike.

But the main fly in the ointment that I see with that scenario (and it's the same thing I see with YouTube) is that there seems to be no real way to upload a new version of the video being reviewed so it replaces the initial video. Seems one is always forced into uploading a new version, then deleting the existing version and you begin all fresh. What would be cool is to slip the new video in so it replaces the old and leaves all the commenting and whatnot intact. Because that would give you pointers on where to look to see the changed spots.

Then what would be cool is to be able to have those ongoing comments. I think SoundCloud may do that. Where comments may be added at the points of choice.



Cheers... Rick :)
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davemillman

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@Rick Stone wrote

>I'm just guessing when I say you likely want a Camtasia license that is bundled
>with or simply includes access to the premium features offered by
>ScreenCast.com and the new Video Review?

Definitely not. All of the features you mentioned in your post are available now, from VideoReview or Proofme or ScreenLight. I recently started linking my Camtasia videos, hosted on Vimeo to a new account on Proofme.com. That's three vendors. The opportunity for TechSmith is to reinvent the video editing and review experience with a single product. Imagine this: 

You edit your video in Camtasia. Under the Share menu, you click, "Send review invitation to Sally." Sally receives an invitation, clicks the link, and adds her comments to the timeline via an online interface. Next time you launch Camtasia, a notification tells you, "Sally left comments on the timeline of Project1," and Sally's comments show up in the Comment track in your timeline.

Please notice, at no time did I say "export", "upload," "import" or that most insidious of all words, "integrate." Click "Invite reviewers" from the share menu, receive feedback on the comment track (similar to Camtasia's marker track). All the hard work is done in the background.

Camtasia has a shot at a breakout product here. But Frame.io is close. Check out this demo from Frame.io with Premiere Pro, they are headed in that dire

https://frame.io/premiere

Quoting the video on that page, "This is more than an integration, it's the entire Frame.io application re-engineered for Adobe's panel architecture." In fact, that video is the product spec for what I'm describing, just edit the voiceover to replace every instance of "Premiere" with "Camtasia" and "Frame.io" with "VideoReview" or better, "Camtasia Pro."

SaaS companies have trained us to expect integrations; Slack and Dropbox and Vimeo have hundreds of them. I'm not talking about an integration, I'm talking about new product, Camtasia Pro, with online review built-in. Maybe VideoReview and Screencast code are running under the hood, but I don't know because I didn't have to register for three accounts and link them. It just works.
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Rick Stone

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The frame.io does appear to be exactly what you seem to be wanting. That video is pretty slick. It would be interesting to see if it remotely comes close to delivering the advertised experience. ;)

Of course, only TechSmith can say for sure, but it would seem that something like this would definitely require building an entirely new product. For one thing, since Adobe appears to be so close, where is the incentive for TechSmith to try and match what Adobe is doing? Keeping in mind that Adobe has a literal army of developers while TechSmith likely pales in comparison.

One concern I see is that video editing seems to be extremely resource intensive. And something like this would seem to be screaming "cloud". Just as we today see Camtasia struggling on many PCs that are likely quite basic in nature, I can see many folks decrying performance when using internet connections that are on the slow and rather limited bandwidth side.

Cheers... Rick :)
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Petter Dessne

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I totally agree with the suggestion. Not sure how "Sally" should be able to watch the movie, but whenever the author opens the project file, a check could be done to find out if there are new comments (and perhaps even changes!) to the video, just like there is a check for new updates. Then having these on the Comment track - yummy!
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alain

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Hello,

I would like tracked a text or image in my video in Camtasia.
Do you know a pluggin or other for to do it please.

Thank 
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Robert R., Online Community Admin

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Off-topic response; moved to its own topic.

Please reference the new conversation here: Tracked Text