Any known issues of Snagit not capturing Microphone sound on Mac High Sierra?

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  • Updated 3 months ago
Snagit does not capture sound from my microphone on High Sierra.
I am not talking about the system audio - I installed the plugin required.
Microphone is from my headset, it works on Photo Booth in Mac, and in other apps.
Snagit shows microphone feedback when I talk before recording, so it's sensing the sounds.
But on playback, there is no audio at all.
Sound is not muted, I checked.
Seems to be Snagit issue.

Is this a know issue?
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paulina7m

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Posted 3 months ago

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Luke Griffioen, Employee

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Hi,

The only known issues with microphone are with the macOS Mojave beta. I would open a ticket with our Tech Support team to they can help you figure out what's going on.
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paulina7m

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So I found out that it is a known issue with newer Macs, and there is no solution yet:
https://support.techsmith.com/hc/en-us/articles/360001360471-Snagit-Mac-iMac-Pro-and-MacBook-Pro-Not...