Any special instructions before I install Snagit 2018 over Snagit 4 on Mac 10.12.6? What happens to old captures?

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computerteacher

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Posted 1 year ago

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Luke Griffioen, Employee

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Hi,

There's nothing special you have to do. In fact, you can now have both of them installed at the same time (although only one running at once). On the first run of 2018, we will make a copy of your version 4 settings for 2018. The captures you have taken are left alone, and are accessible from both versions. Let us know if you have any other questions.

P.S. There is an existing bug in 2018 where capture presets can get corrupted on upgrade. You can fix it by deleting and re-creating them after you upgrade. We hope to have a fix out for that soon.
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pjonesCET

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Actually, Mac unlike Windows installs as a separate application if the name is different SnagIt! 4 is named "SnagIt"; SnagIt 2018 is "SnagIt2018" You can either leave it or you can delete it but neither will conflict. Even System Files related to each program are in separate folders within the system. Window just writes over top the old application.