Any way to export Techsmith Relay's job history?

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  • Updated 4 years ago
Is there a way to export the contents of the "Presentation History" to a csv or other text file?  Ideally, I'd like to be able to get a list of users for the past XX days (let's say 60 or 90), including their email addresses.  I've dug all through the admin pages and it doesn't look like any of this data is exportable in any format.  We'd really like to be able to get the data out for things like metrics reporting and communications (mailings to frequent/top users, etc.).  Is this possible through the web interface? (I don't have desktop access to the server).

-chad

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ckealey

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Posted 4 years ago

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Peyton, Employee

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Hi Chad,

Your question would really benefit from being answered by one of our technical support team members. You can contact them online here: https://support.techsmith.com/hc/en-us/requests/new or over the phone at 1.517.381.2300 Monday-Friday 8am-7pm EST. Any of our technical support members will be happy to assist you!


Peyton

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Walter Pelowski, Customer Solutions Engineer

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Chad,

  Sorry, but there is no easy way to export this via our user interface.  If you did have access to the server I could give you some options that might be helpful.  Another route might be to see if your admin would be willing to setup a data connection to your server's database by which you could pull this data into Excel for reporting.  If your server admin is amenable to that, let me know and I could  give you some options to consider.

Basic Process:
Allow connection to SQL database
Setup a data connection on your machine
Use the data connection in Excel
Excel updates data from SQL query upon opening it
Create a pivot table on that data to get whatever sort of report you want!
Success!

Sincerely,

Walter Mitchell Pelowski
Customer Solutions Engineer
http://www.techsmith.com

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