I can't "Sign In" when I have opened Camtasia9 in windows 10 at home. But I can sign in at my office in Windows7. I already give authorization to Camtasia software in my firewall and antivirus still can't reach the Server same problem when I want to go to www.Techsmith.com website.
Help would be appreciated.
Thank you.
Kok Kit
Help would be appreciated.
Thank you.
Kok Kit
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Posted 2 years ago
Glenn Hoeppner, Employee
- 1865 Posts
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Hello Kok Kit,
Where did you buy your Camtasia license? I think this might be related to the problems you're experiencing.
-Glenn
Where did you buy your Camtasia license? I think this might be related to the problems you're experiencing.
-Glenn
Glenn Hoeppner, Employee
- 1865 Posts
- 353 Reply Likes
I know this isn't exactly the same as your problem, but please follow the instructions in this support document, reboot your computer and let me know if it resolves your issue:
https://support.techsmith.com/hc/en-us/articles/115004165607-Camtasia-Windows-Activation-Server-is-u...
-Glenn
https://support.techsmith.com/hc/en-us/articles/115004165607-Camtasia-Windows-Activation-Server-is-u...
-Glenn
- 4 Posts
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Thank you for your time Glenn. I received this link from Nate it solved my Software Registration problem at least, no more trial countdown . But the other problem is that i still can't sign in when i'm using my software. Cheers. Kok Kit
Glenn Hoeppner, Employee
- 1865 Posts
- 353 Reply Likes
Hmm,
You said that you couldn't reach techsmith.com from your browser, if you launch IE (not Edge), can you navigate to https://signin.techsmith.com ?
-Glenn
You said that you couldn't reach techsmith.com from your browser, if you launch IE (not Edge), can you navigate to https://signin.techsmith.com ?
-Glenn
- 4 Posts
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Yes i can reach your link only. But the weird thing is that i can't reach the main Techsmith website form any browsers with my hme computer running WIndows 10.
I can't sign in from Camtasia software.
Kok Kit
I can't sign in from Camtasia software.
Kok Kit
Glenn Hoeppner, Employee
- 1865 Posts
- 353 Reply Likes
Okay,
Can you launch a Command Prompt (WinKey + R, then type cmd.exe) and type
nslookup techsmith.com
And report back with the results.
-Glenn
Can you launch a Command Prompt (WinKey + R, then type cmd.exe) and type
nslookup techsmith.com
And report back with the results.
-Glenn
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kokkitlo
I bought on Techsmith.com website directly, no third party.
Kok Kit