Application Crash

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  • Question
  • Updated 2 years ago

Hello,

I am using Camtasia 2 2.10.8 on a Mac, and while I am editing my video, the application crashes. This is the error that it gives me:



Process:               Camtasia 2 [29042]
Path:                  /Applications/Camtasia 2.app/Contents/MacOS/Camtasia 2
Identifier:            com.techsmith.camtasia2
Version:               2.10.8 (91893)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Camtasia 2 [29042]
User ID:               503
Date/Time:             2016-11-22 10:06:55.738 -0500
OS Version:            Mac OS X 10.12 (16A323)
Report Version:        12
Anonymous UUID:        2BE2000E-DE40-8186-056A-CE7617C4683C
Sleep/Wake UUID:       5DF86744-898A-41C6-B71F-E4A214536022
Time Awake Since Boot: 29000 seconds
Time Since Wake:       7800 seconds
System Integrity Protection: enabled
Crashed Thread:        33  Dispatch queue: com.Camtasia.Waveform.Reading.1........

Can somebody please help me and tell me why this is happening

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santi0910ago

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Posted 2 years ago

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Jack Fruh, Champion

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Hi, you'll want to open a ticket with Techsmith support for this.

https://support.techsmith.com/hc/en-us/requests/new
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santi0910ago

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thank you!