Application error after removing uploader in 2018

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  • Question
  • Updated 12 months ago
I was getting uploader errors and removed as in previous version. Now I get an app error

Error 12/1/2017 5:12:15 PM Application Error 1000 (100)

Log Name:      Application
Source:        Application Error
Date:          12/1/2017 5:12:15 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      DESKTOP-2E70RQ1
Description:
Faulting application name: rundll32.exe, version: 10.0.16299.15, time stamp: 0x7517ae00
Faulting module name: AnimatedGIFSource.dll, version: 1.0.0.2, time stamp: 0x58503726
Exception code: 0xc0000005
Fault offset: 0x00000000000079ed
Faulting process id: 0x4780
Faulting application start time: 0x01d36af171e9fb01
Faulting application path: C:\WINDOWS\system32\rundll32.exe
Faulting module path: C:\Program Files\TechSmith\Snagit 2018\AnimatedGIFSource.dll
Report Id: 8176abb0-c0eb-434e-98a8-db8aa1d1478a
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">;
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2017-12-01T22:12:15.988331900Z" />
    <EventRecordID>355477</EventRecordID>
    <Channel>Application</Channel>
    <Computer>DESKTOP-2E70RQ1</Computer>
    <Security />
  </System>
  <EventData>
    <Data>rundll32.exe</Data>
    <Data>10.0.16299.15</Data>
    <Data>7517ae00</Data>
    <Data>AnimatedGIFSource.dll</Data>
    <Data>1.0.0.2</Data>
    <Data>58503726</Data>
    <Data>c0000005</Data>
    <Data>00000000000079ed</Data>
    <Data>4780</Data>
    <Data>01d36af171e9fb01</Data>
    <Data>C:\WINDOWS\system32\rundll32.exe</Data>
    <Data>C:\Program Files\TechSmith\Snagit 2018\AnimatedGIFSource.dll</Data>
    <Data>8176abb0-c0eb-434e-98a8-db8aa1d1478a</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>

Faulting application name: rundll32.exe, version: 10.0.16299.15, time stamp: 0x7517ae00

Faulting module name: AnimatedGIFSource.dll, version: 1.0.0.2, time stamp: 0x58503726

Exception code: 0xc0000005

Fault offset: 0x00000000000079ed

Faulting process id: 0x174

Faulting application start time: 0x01d369f03be579f7

Faulting application path: C:\WINDOWS\system32\rundll32.exe

Faulting module path: C:\Program Files\TechSmith\Snagit 2018\AnimatedGIFSource.dll

Report Id: 43ac29ca-f7e8-458f-a6b9-e87900df3a56

Faulting package full name:

Faulting package-relative application ID:

Photo of Ratatattat

Ratatattat

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Posted 12 months ago

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Photo of Joe Morgan

Joe Morgan

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You should contact tech support.

This is a Free Service............... Submit a ticket

       https://support.techsmith.com/hc/en-us/requests/new

Or call, >>>

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Regards, Joe