archives not found in the install

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  • Updated 4 years ago
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when I try to install Camtasia studio 8 doesn't exists a lot of archives .dll and getdiskspacefree. How can I get this archives lost?
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Gloria Gil

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Posted 4 years ago

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Joe Morgan

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I'm sorry but I don't know what getdiskspacefree is. I don't believe it has anything to do with the Camtasia Program. If you could provide more details on how you acquired Camtasia that would be very helpful.

Did you get Camtasia 8.6  through TechSmith? 

Have you purchased a activation key?

I would download the Camtasia 8.6 trial version directly from TechSmith and install it. If you have a activation key you can use it or run the trial version. https://www.techsmith.com/camtasia.html

Regards, Joe
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Gloria Gil

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Yes, I purchased Camtasia Studio 8 in Techsmith web. When the installation is done I launch the programm and a message appears saying many archives .dll are not found.
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Joe Morgan

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It sounds to me like the Camtasia download is corrupted. That can happen sometimes.

I would download the program again.
Uninstall Camtasia and then  reinstall it with the newly downloaded file.

If that doesn't work I would contact Tech Support. They can resolve issues like this pretty fast in most cases.

This is a Free Service. Submit a ticket at,

https://support.techsmith.com/hc/en-us/requests/new


Or call, >>> 1.517.381.2300

 

 Toll Free: 800.517.3001 (U.S. & Canada Only)

8:00 AM to 7:00 PM EST Monday through Friday

Regards, Joe