ASIO support

  • 2
  • Problem
  • Updated 4 months ago
When recording "system audio" I can't record the output of my ASIO soundcard. I want to be able to make videos where I can record live the output of an audio sequencer (like Cubase) and test various VST effects. After a lot of trial and error I found out that the "system audio" records from MME output, DS output but not the most widely used ASIO output that offers minimal latency!!!
Photo of cvaladis

cvaladis

  • 3 Posts
  • 1 Reply Like
  • disappointed.

Posted 2 years ago

  • 2
Photo of Joe Morgan

Joe Morgan

  • 5634 Posts
  • 2923 Reply Likes
Support for ASIO doesn't exist in SnagIt.

SnagIt records directly to a mp4 file and saves low quality audio. You cannot change that. SnagIt was designed to share video in a hurry with no regard to quality audio.

Regards,Joe
Photo of cvaladis

cvaladis

  • 3 Posts
  • 1 Reply Like
That's not completely true. I tried making videos through my handycam and the audio quality was much much worse after compressing the video for Youtube. Even if the audio quality in SnagIt is not the best, it is much better than making a video in some other way and then compressing it.
Photo of Fred Grover

Fred Grover, Champion

  • 2335 Posts
  • 333 Reply Likes
Sorry to say that ASIO Support has been requested for both SnagIt and Camtasia Studio for years but never has got implemented. Which Audio Interface are you using ?

Camtasia Studio nor SnagIt will support ASIO and most of the time if you are on a Windows System you will not find ASIO in screen recording software applications. However you can try using the output or audio format set to WDM and see if that works or not for you. But SnagIt would not be the best choice for doing those kind of videos if you are wanting to record Cubase Video Tutorials to teach others or whatever your intention might be in the long run/

I have used my Audio Interfaces with Mixer Board in the past for recording different DAW Software Applications using the WDM Output and settings and had no issue although if you are wanting to use ASIO it is possible with a software called VoiceMeter put out by VB-Audio and I have used it with no issues. Just might take some time to understand getting it setup to your equipment and settings you like. They have some videos to show you how it works too and good support at least when I used it. Her is a link below for that if it interest you.

VB-Audio VoiceMeeter

I would suggest trying before buying to make sure this is what you want and if it will work for you.

The same Company VB-Audio also makes Banana and you will also see that on the page link above. It is also nice software for audio but has a little bit more of a learning curve and I found that VoiceMeeter did the job for most I have talked to and when I experimented with it myself.

And I would recommend doing the same if you want to also try the Trial of Camtasia Studio before you make a purchase to see if that software would do more of what you want it to. The Camtasia 9 Free Trial will have a watermark but not a big issue as you will know if it will work before you purchase the software. The link for the Camtasia 9 Free Trial is below if you decide to give this a try.

TechSmith Camtasia Page

Let us know if this works for you and if this information helps you out which I hope it does and you find it useful. Thanks for posting and have a great day/night and I look forward to hearing back with your feedback.

Cheers ~ Fred.
Photo of cvaladis

cvaladis

  • 3 Posts
  • 1 Reply Like
Thank you for your reply. But my problem is still unsolved. I don't know how much of a big deal is it to support ASIO, but in my humble opinion it's unacceptable for any video/audio recording software nowadays. I finally did my video, by using savihost running a vst plugin and using DS drivers, but at some point the buffer gets out of sync and problems start. Also, I could record in my DAW software the sound, record the video in SnagIt and then mix them but that's not the point. The point is to make a video fast and easily by using SnagIt and since I'm not they only one asking for ASIO support I believe that you should support it. Otherwise, of couse, I will find a way, I just say that I had higher expectations from SnagIt.
Photo of Joe Morgan

Joe Morgan

  • 5634 Posts
  • 2923 Reply Likes
Just a follow up cvaladis,

I jumped to the conclusion that you were using ASIO because you were working with multi-channel audio and seeking impeccable audio quality as well.

If you are capturing your voice through a microphone. The sound captured by SnagIt in most cases is acceptable.

If you capture high quality music with a wide range of sounds. "Highs & Lows" The sound SnagIt saves to mp4 is terrible.

Most people that work with ASIO are audiophiles that would never consider "44K Mono" to be of acceptable quality.

Regards,Joe
(Edited)
Photo of Linda Wagner

Linda Wagner

  • 1 Post
  • 1 Reply Like
I just purchased a lot of equipment to do high quality screen recordings, including mic, preamp, audient id14 and camtasia, and now I find out, camtasia is too picky for my stuff?! CMON!! Support the stupid ASIO!!
Photo of cLeverEdge_Trading

cLeverEdge_Trading

  • 2 Posts
  • 0 Reply Likes
Same situation here - decent mic, Audient iD4 to record ‘studio quality’ voice - Snagit can’t handle it properly. I’ve found a tempramental workaround which involves either reinstalling Camtasia and / or Audient Drivers, or making sure you don’t load any other program which uses audio (such as Chrome) after you’ve first loaded windows. But it’s not reliable.

This day in age, still shocked Techsmith don’t support Asio. Limit it to two channels if they have to as most don’t need multiple inputs, but quality of home equipment has gone up considerably over recent years and Techsmith are behind the times.
Photo of cLeverEdge_Trading

cLeverEdge_Trading

  • 2 Posts
  • 0 Reply Likes
I managed to fix the issue by installing these two codecs:
https://www.techsmith.com/codecs.html

Now my Audient soundcard works flawlessly with Camtasia. Shame I'm still stuck to 16-bit 44.1Khz, but at least it now works.