Aspect Ratio Problem with Imported Videos

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  • Problem
  • Updated 2 years ago
  • (Edited)

When I import some MOV or MP4 video files into Camtasia 9, they look like this (see image). It appears the aspect ratio is messed up. These are not converted files. I have no idea what is causing this problem or how to fix it.

And this is what it looks like when I resize it.

The video plays fine in Windows Media Player and iTunes, so I guess I could just record it.

I'm a rookie, so please forgive my ignorance if there's an easy fix.

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Brad Hatch

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Posted 2 years ago

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mmblythe

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I'm having the same issue.
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kayakman, Champion

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check project settings

you may have to manually set the dimensions to the correct value?
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Robert R., Online Community Admin

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Hi Brad;

Have you tried the steps listed in the Support Article that we have covering the topic of squished or stretched videos? You can find it here.

-Robert
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ExpertNovice

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Thanks for posting that Robert.  It was certainly interesting and educational.


I don't know if Mike, who helped me several times in the past is still at Techsmith, but even if only a lurker now, thanks!

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Brad Hatch

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That fixed it. Thank you! Sadly, I'm going to have to do this quite often.