When I import some MOV or MP4 video files into Camtasia 9, they look like this (see image). It appears the aspect ratio is messed up. These are not converted files. I have no idea what is causing this problem or how to fix it.
And this is what it looks like when I resize it.
The video plays fine in Windows Media Player and iTunes, so I guess I could just record it.
I'm a rookie, so please forgive my ignorance if there's an easy fix.