Assertion failed! File: FindMP4Orientation.cpp

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  • Updated 1 year ago
So I got this really weird error that came up today when making a new project

Here's the screenshot:

So as you see I have the opinion to ignore it, and then I can produce my project with no problems.

But when I try to render or share my project, it just doesn't do it, or gets stuck 0%

Any advice?
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Andre Pousa

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Posted 2 years ago

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Bernardo Lora

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So I've had this issue and apparently TechSmith does not respond to this problem. I found a workaround in my situation. I'm on Windows 10 and I was recording narration videos using MS Essential Video Recorder and saving the files as MP4's and importing them into my project.  That's when I was getting this error message. I downloaded Handbrake and re-converted the exiting video files to MP4 again, renamed them to the same names as the original files, and voila, no more error messages. I'm hoping this helps someone since TechSmith were no help at all.