Attempts to view library of images causes Snagit to shut down. Haven't been able to access older images in a week.

  • 1
  • Problem
  • Updated 8 months ago

While trying to find an image I saved a couple of months ago, I used View to access my Library. Unfortunately, the Library page fails to load (I see the library but the page is never accessible beyond the loading spinner) and I'm left having to close the page due to lack of response. What's wrong?

Photo of lcira

lcira

  • 2 Posts
  • 0 Reply Likes
  • frustrated

Posted 8 months ago

  • 1
Photo of Tommy Brown

Tommy Brown

  • 1 Post
  • 0 Reply Likes
Have you in the past used this as away of finding your images or screenshots?
Photo of lcira

lcira

  • 2 Posts
  • 0 Reply Likes
Yes, to my knowledge it's the only way to find older ones. In the newest versions of Snagit, I can only scroll through the last month's worth of images in the Snagit editor screen.