Audio did not record even though there were audio levels

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  • Updated 3 weeks ago
If I remember correctly, I did an update to Camtasia, set everything up as a new project, checked that I did indeed have audio levels and recorded several clips. The NEXT DAY I did a couple more recordings, again always checking to make sure I have audio levels before I record, and recorded a couple more screen recordings.

Just went in to start editing, and noticed that there is NO AUDIO on any of my first recordings!

Only the second set.

I have used Camtasia in the past with no issue like this at all. And created a bunch of finished videos.

Sooooo.... has anyone else had this glitch where you see audio levels in the record module, record the session, and then have zero audio?  This is really annoying.
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larry

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Posted 3 weeks ago

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Paul Middlin, Employee

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That's not good... it might be easier to contact Tech Support directly so that you can send them your project/recordings. That way we can see whether or not the audio data is really lost.
https://support.techsmith.com