I have ha strange problem: When I use camtasia (I've testet 9, 2018 and 2019) on a Microsoft Surface Pro 4 (Windows 10 1803) with Powerpoint 2016 (I also tested 2013) I get audio dropouts, if I use the pen or touchscreen to annotate slides. I also get the audio drop outs, when I record the audio with Audacity and I use camtasia only for screen recording. (no matter, if I turn the audio recording on or off in camtasia).
When I use the tochpad for pen annotations, I don't get the drop outs. There is also no problem, if I use an other screen recording software than camtasia. There are also no drop outs, if i use a drawing software like sketchpad, only with powerpoint.
I've reinstalled windows 10, but the problem still occurs.
The problem doesn't occur with a lenovo yoga 720 notebook, only with the Surface Pro 4.
What could be the Problem?
When I use the tochpad for pen annotations, I don't get the drop outs. There is also no problem, if I use an other screen recording software than camtasia. There are also no drop outs, if i use a drawing software like sketchpad, only with powerpoint.
I've reinstalled windows 10, but the problem still occurs.
The problem doesn't occur with a lenovo yoga 720 notebook, only with the Surface Pro 4.
What could be the Problem?